Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Manager
Real Property Management Select
07.2023 - 03.2024
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Administered operations to handle needs of more than 300+ tenants across 160 property units.
Community Manager
Sequoia Equities
07.2020 - 05.2023
It is my responsibility to keep delinquent accounts to a minimum, ensure invoices are paid in a prompt manner, files are audited for accuracy, Maintenance team members are supported and motivated
Providing excellent customer service to our residents and prospective tenants
Allocate payments and run reports to ensure we are operating efficiently
Ensure our community is operating within our allotted budget and pushing for creative ways to maintain a positive revenue stream
Create a strong team environment with avenues for team growth.
Leasing Professional
Greystar
07.2017 - 07.2020
Assist prospective and current residents with any inquisitions
Ensure all model homes are clean and ready to be toured
Communicate all future move-ins with our maintenance team to ensure our homes are exceeding new residents' expectations
Follow up with all service requests to ensure our residents are fully satisfied
Provide excellent customer service to all prospective and current residents.
Best Buy
11.2015 - 11.2017
Break down received products from truck shipments
Ensure every product is filled on the sales floor, and ensure every product is on the correct 'planogram'
Receive and ship products to their final destination
Provide excellent customer service to ensure they receive the best possible outcome.
Assistant Deli Dept. Head
Bel Air Supermarkets
06.2010 - 02.2014
Monitor and maintain stock inventory levels to avoid over and under stock problems
Develop sales promotion programs to attract more customers
Coordinate with employees to operate the Deli store to achieve sales goals
Receive, unload and stock the food items
Ensure that products are properly labeled with prices and dates
Ensure that facility is maintained neat, clean and safe.
File Clerk
Samco Reality
05.2008 - 05.2010
File all documents containing property information in our system
Assist in the review and selection process of a property
Perform various tasks around the office including copying, faxing, scanning, and answering phones
Maintained a monthly expense spreadsheet using Excel
Schedule appointments and create agendas for the Realtor.
Education
Skills
Property Management
Payment Collection
Property Inspections
Customer service-focused
Maintenance Scheduling
Fair housing mandates
Vendor Management
Multi-family property management
Marketing and Advertising
Contract Negotiation
Adaptable
Highly Professional
Certification
Licensed Real Estate Agent in the State of California