Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Carranco

Sacramento,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Property Manager

Real Property Management Select
07.2023 - 03.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Administered operations to handle needs of more than 300+ tenants across 160 property units.

Community Manager

Sequoia Equities
07.2020 - 05.2023
  • It is my responsibility to keep delinquent accounts to a minimum, ensure invoices are paid in a prompt manner, files are audited for accuracy, Maintenance team members are supported and motivated
  • Providing excellent customer service to our residents and prospective tenants
  • Allocate payments and run reports to ensure we are operating efficiently
  • Ensure our community is operating within our allotted budget and pushing for creative ways to maintain a positive revenue stream
  • Create a strong team environment with avenues for team growth.

Leasing Professional

Greystar
07.2017 - 07.2020
  • Assist prospective and current residents with any inquisitions
  • Ensure all model homes are clean and ready to be toured
  • Communicate all future move-ins with our maintenance team to ensure our homes are exceeding new residents' expectations
  • Follow up with all service requests to ensure our residents are fully satisfied
  • Provide excellent customer service to all prospective and current residents.

Best Buy
11.2015 - 11.2017
  • Break down received products from truck shipments
  • Ensure every product is filled on the sales floor, and ensure every product is on the correct 'planogram'
  • Receive and ship products to their final destination
  • Provide excellent customer service to ensure they receive the best possible outcome.

Assistant Deli Dept. Head

Bel Air Supermarkets
06.2010 - 02.2014
  • Monitor and maintain stock inventory levels to avoid over and under stock problems
  • Develop sales promotion programs to attract more customers
  • Coordinate with employees to operate the Deli store to achieve sales goals
  • Receive, unload and stock the food items
  • Ensure that products are properly labeled with prices and dates
  • Ensure that facility is maintained neat, clean and safe.

File Clerk

Samco Reality
05.2008 - 05.2010
  • File all documents containing property information in our system
  • Assist in the review and selection process of a property
  • Perform various tasks around the office including copying, faxing, scanning, and answering phones
  • Maintained a monthly expense spreadsheet using Excel
  • Schedule appointments and create agendas for the Realtor.

Education

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Maintenance Scheduling
  • Fair housing mandates
  • Vendor Management
  • Multi-family property management
  • Marketing and Advertising
  • Contract Negotiation
  • Adaptable
  • Highly Professional

Certification

  • Licensed Real Estate Agent in the State of California

Timeline

Property Manager

Real Property Management Select
07.2023 - 03.2024

Community Manager

Sequoia Equities
07.2020 - 05.2023

Leasing Professional

Greystar
07.2017 - 07.2020

Best Buy
11.2015 - 11.2017

Assistant Deli Dept. Head

Bel Air Supermarkets
06.2010 - 02.2014

File Clerk

Samco Reality
05.2008 - 05.2010

Benjamin Carranco