Benjamin L. Trainor
Tampa,FL
Summary
Dynamic and resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Collaborative and strategic team leader with eagerness to learn, grow, and lead within all aspects of business.
Overview
5
5
years of professional experience
Work History
Sales Development Manager
Worldwide Clinical Trials
Tampa, Florida
08.2021 - Current
- Conducted market research to discover new leads, opportunities and messaging.
- Liaised with external stakeholders to form strategic partnerships with prospective clients.
- Developed a deep understanding of customer needs, priorities and pain points to deliver customized service.
- Increased sales revenue 143% in 2021 while producing over $34 million annually.
- Surpassed sales targets 50% consistently and maintained solid top rankings.
- Applied innovative sales techniques and creative strategies to engage in bringing in over 10 new business opportunities and develop over 33 existing accounts.
Account Manager
IPD Analytics
Philadelphia (Remote), PA
11.2019 - 08.2021
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
- Oversaw new business development and customer servicing.
- Achieved monthly quota and grew sales to over a million dollars within the calendar year.
- Managed well over 100 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure more than 50 renewed accounts.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
Senior Inside Sales Representative - Key Accounts
AmerisourceBergen
Wayne, PA
03.2019 - 11.2019
- Long Term Care / Key Accounts.
- Drive market share for generic products through strong customer account management.
- Achieve monthly key performance indicators, which includes call volume, order volume, revenue, gross profit, metric unit growth, and new business development.
- Develop strategic sales objectives and collaborative opportunities with Account Executives to best service customers and key accounts with their specific business goals and needs.
Inside Sales Representative
AmerisourceBergen
Wayne, PA
03.2018 - 03.2019
- Drive market share for generic products through strong customer account management.
- Achieve monthly key performance indicators, which includes call volume, order volume, revenue, gross profit, metric unit growth, and new business development.
- Document all customer activity in CRM updates for existing customers on any new programs, promotional activities, regulatory changes, and industry events as they relate to sales.
- Utilized market research, industry intel, product knowledge, sales techniques, and other deliverables to truly build relationships with customers and effectively provide the most efficient support and necessary products to assist their success as well as ours.
- Collaborated with outside sales executives, district directors, and other members of the team to develop and prepare goals, develop strategies to achieve such goals, and execute with outmost efficiency.
Clinical Research Recruiter
Aerotek Scientific LLC
Wayne, PA
08.2017 - 03.2018
- Specialization within the clinical division at Aerotek Scientific LLC to recruit clinical research professionals for CRO's, Pharmaceutical companies, and Research Hospitals in many sectors on a national basis.
- Utilize communication, business professionalism, sourcing, and prospecting techniques to discover the best qualified candidates, new business, and maintain great relations with current business.
Education
Bachelor of Science - Business Administration Marketing
West Virginia University
Morgantown, WV05.2017
Skills
- Client Development
- Management collaboration
- Networking skills
- Lead prospecting
- Client rapport
- Sales expertise
- Brand Management
- Business Development
Timeline
Sales Development Manager
Worldwide Clinical Trials
08.2021 - Current
Account Manager
IPD Analytics
11.2019 - 08.2021
Senior Inside Sales Representative - Key Accounts
AmerisourceBergen
03.2019 - 11.2019
Inside Sales Representative
AmerisourceBergen
03.2018 - 03.2019
Clinical Research Recruiter
Aerotek Scientific LLC
08.2017 - 03.2018
Bachelor of Science - Business Administration Marketing
West Virginia University
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