Benjamin, Preferred (Anna) Fritz
Aberdeen, NC,NC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Dedicated Cashier/office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality.
Dependable and quick-learning team player with effective communication and organization skills. Dependable cashier/office assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
2
2
years of professional experience
Work History
Subway Sandwich Artist
Subway
03.2020 - 04.2020
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Assisted customers in choosing menu items by providing food complementing information.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and served hot and cold sandwiches based on customer preferences.
Starbucks Customer Service Representative/ Barista
Starbucks
02.2018 - 06.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Cashier/Office Assistant
The Fresh Market
03.2018 - 10.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks
Education
High School Diploma -
Union Pines High School
Cameron, NC06.2016
Skills
- Cleaning and Organization
- Quality Control
- Menu Planning
- Chopping Vegetables
- Front of House Management
- POS Systems
Timeline
Subway Sandwich Artist
Subway
03.2020 - 04.2020
Cashier/Office Assistant
The Fresh Market
03.2018 - 10.2018
Starbucks Customer Service Representative/ Barista
Starbucks
02.2018 - 06.2019
High School Diploma -
Union Pines High School
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