Benjamin Sagay
Radiology Student
The Bronx,NY
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Diligent At-Home Care Attendant known for delivering compassionate care to clients in their homes. Successfully assisted with daily living activities, providing emotional support and fostering comfortable environment. Demonstrated reliability and strong interpersonal skills to enhance client well-being.
Professional caregiver with strong background in providing compassionate and efficient home care services. Proven ability to adapt to changing needs, maintain high standards, and work collaboratively to achieve optimal results. Skilled in personal care, medication management, and household support, fostering trust and reliability in every task. Known for excellent communication skills and caring, patient-centered approach.
Overview
7
7
years of professional experience
2
2
Languages
Work History
At Home Care Attendant
PPL NYCDPAP
New York, New York
12.2024 - 12.2026
- Improved patient comfort by providing compassionate and attentive care.
- Reduced hospitalization frequency by closely monitoring symptoms and promptly addressing emerging health issues.
- Assisted clients with mobility challenges, promoting independence and overall wellbeing.
- Conducted thorough assessments of patients'' needs, developing tailored care strategies accordingly.
- Enhanced client satisfaction by offering personalized assistance with daily activities.
- Educated family members on best practices regarding patient care at home setting; provided guidance on handling emergencies or unexpected situations effectively.
- Monitored vital signs to track health progress and report any concerning changes promptly.
- Administered medication accurately, adhering strictly to doctor instructions for client safety.
- Organized recreational outings/activities that aligned with client interests/preferences; promoted social interaction and mental stimulation.
- Developed trusting relationships with clients through active listening techniques and empathetic communication style.
Team Member
Burger King
12.2019 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Computer Expert Person
Good Shepherd Services LTW
10.2019 - 12.2019
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Assisted customers with technical support inquiries.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Enhanced system performance by conducting regular software and hardware updates.
- Linked computers to network and peripheral equipment.
- Summer Internship
Medical Information Filer
Boston Road Medical Center
New York, New York
07.2019 - 08.2019
- Expedited the retrieval process with an efficient digital filing system, enhancing overall productivity within the office.
- Ensured compliance with industry regulations by maintaining accurate documentation for audits and inspections.
- Improved overall office efficiency by consistently updating and maintaining a comprehensive filing system, ensuring quick access to essential information.
- Improved file organization by implementing a color-coded system for easy identification and retrieval.
- Maintained physical and computer-based filing systems.
- Optimized information gathering and presentations with implementation of practical filing system.
- Provided exceptional customer service by quickly fulfilling requests for specific documents from clients or other departments.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Coordinated with different departments to establish consistent naming conventions for easy file identification across the company.
Education
Certification - CNA
New Age Training
Manhattan, NY 05.2001 -
High School Diploma -
Archimedes Academy For Math, Science, Technology
New York, NY09.2019
Skills
Bilingual in English and Spanish
Customer service
Hardware configuration
Printer setup
Operating system testing
Wireless networking
Help desk experience
System upgrades
Software installation
Housekeeping tasks
Meal preparation
Compassionate caregiving
Bathing assistance
Vital signs monitoring
Grooming assistance
Dressing assistance
Emotional support
Nutrition monitoring
Mobility assistance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved minimal hospitalizations by monitoring and administering aid to patient with accuracy and efficiency.
- Documented and resolved patient's symptoms which led to Improved Quality-of-Life
Timeline
At Home Care Attendant
PPL NYCDPAP
12.2024 - 12.2026
Team Member
Burger King
12.2019 - 01.2023
Computer Expert Person
Good Shepherd Services LTW
10.2019 - 12.2019
Medical Information Filer
Boston Road Medical Center
07.2019 - 08.2019
Certification - CNA
New Age Training
05.2001 -
High School Diploma -
Archimedes Academy For Math, Science, Technology