Benjarmann Howze
Houston,TX
Summary
Results-driven professional with a diverse background in customer service and team management. Recognized for effective problem-solving abilities and time management skills, dedicated to ensuring operational efficiency and delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Youth Basketball Trainer
Self-employeed
Pensacola, Florida
10.2022 - 11.2025
- Developed training plans for youth basketball players of varying skill levels.
- Organized and led practice sessions to enhance player skills and teamwork.
- Mentored young athletes in sportsmanship and discipline on and off the court.
- Coordinated game schedules, ensuring timely communication with players and parents.
- Implemented drills focusing on fundamental basketball techniques and strategies.
- Evaluated player performance to provide constructive feedback for improvement.
- Fostered a positive team environment through encouragement and support initiatives.
- Utilized various training tools to enhance player engagement and skill development.
- Ran drills and practices to help children to develop and improve sports skills.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
Car Wash Owner
GlossLab Car Wash
Pensacola, Florida
05.2022 - 09.2023
- Managed daily operations of car wash facility and customer service interactions.
- Trained staff on proper vehicle cleaning techniques and equipment use.
- Oversaw inventory management for cleaning supplies and equipment maintenance.
- Developed and implemented standard operating procedures for service efficiency.
- Ensured compliance with health and safety regulations in car wash operations.
- Coordinated scheduling for staff to optimize workflow during peak hours.
- Handled customer inquiries and resolved service-related issues effectively.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
Rental Agent
SkyworksLLC
Pensacola, Florida
01.2018 - 08.2022
- Assisted customers in selecting rental units that meet their needs.
- Managed rental agreements and ensured accurate documentation.
- Coordinated property viewings and showcased available rentals to clients.
- Maintained up-to-date knowledge of local rental market trends and properties.
- Responded promptly to customer inquiries and provided exceptional service.
- Promoted rental listings through various online platforms and social media channels.
- Conducted tenant screenings and verified rental applications for approval process.
- Followed up with customers regarding any additional charges that may be incurred during the course of their rental agreement.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Monitored fuel levels in vehicles before and after each rental period.
- Calculated total cost for rental including taxes, fees, and other charges.
- Assisted customers in selecting appropriate vehicle based on their individual needs.
Shipping and Receiving Clerk
Southern Erectors
Pensacola, Florida
03.2014 - 10.2017
- Processed incoming shipments and verified accuracy against purchase orders.
- Organized and maintained inventory in warehouse for efficient retrieval.
- Operated forklifts and pallet jacks to move materials safely.
- Coordinated with vendors for timely delivery of products and supplies.
- Inspected outgoing shipments for compliance with quality standards.
- Maintained accurate shipping logs and records for tracking purposes.
- Collaborated with team to optimize workflow and reduce processing times.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
Education
Associate of Arts -
Talladega College
Talladega, AL05-2019
Skills
- Training plan development
- Customer service
- Sportsmanship mentorship
- Verbal and written communication
- Performance evaluation
- Compliance assurance
- Problem solving
- Time management
- Effective communication
- Team building
- Adaptability
- Customer service excellence
- Forklift operation
- Quality control
- Customer relationship management
- Picking and packing
- Self-motivated and disciplined
- Operations support
Timeline
Youth Basketball Trainer
Self-employeed
10.2022 - 11.2025
Car Wash Owner
GlossLab Car Wash
05.2022 - 09.2023
Rental Agent
SkyworksLLC
01.2018 - 08.2022
Shipping and Receiving Clerk
Southern Erectors
03.2014 - 10.2017
Associate of Arts -
Talladega College