Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Benjamin Muslusky

Federal Aviation Administration (FAA)
1
Certification
13
years of professional experience

Experienced Supervisory Air Traffic Control Specialist with a proven track record ensuring the safe, orderly, and efficient movement of aircraft in high-pressure environments. Strong leadership and team training experience complemented by a background in operations, logistics, and customer service. Recognized for exceptional problem-solving skills, adaptability, and commitment to operational excellence.

Professional with strong focus on aviation safety and efficiency. Skilled in managing complex operations, maintaining clear communication, and ensuring regulatory compliance. Known for teamwork, adaptability, and delivering consistent results in high-pressure environments. Highly reliable, with expertise in navigation systems, risk management, and operational procedures.

Work History

Supervisory Air Traffic Control Specialist

1 Year 4 Months
Federal Aviation Administration (FAA) | 04.2025 - Current
  • - Supervised daily operations, overseeing up to 10 employees to ensure effective air traffic management.
  • - Developed and published biweekly schedules, optimizing staffing levels and overtime during peak traffic hours.
  • - Coordinated daily operations and staffing to enhance workflow and respond to traffic demands.
  • - Create and publish a schedule every two weeks assigning overtime and increased staffing during busy hours

Air Traffic Control Specialist

4 Years 10 Months
Federal Aviation Administration (FAA) | 06.2020 - 04.2025
  • - Ensure the safe, orderly, and expeditious flow of aircraft in both tower and approach environments at a Level 6 facility.
  • - Supervised watch operations in absence of management, ensuring seamless continuity of air traffic control.
  • - Trained new and developing controllers through on-the-job training (OJT) to enhance operational competence.
  • - Coordinated with pilots, controllers, and support staff to uphold safety standards and operational efficiency.

Temporary Assistant Manager

10 Months
The Ohio State University Dining Services | 07.2019 - 05.2020
  • - Managed daily operations, scheduling, and staff supervision across multiple dining units to ensure seamless service delivery.
  • - Coordinated vendor orders and inventory management for high-volume operations.
  • - Addressed conflicts and coached team members, resulting in enhanced team cohesion and performance.
  • - Conducted staff training and ensured compliance with health and service standards, fostering a safe and high-quality dining environment.

Student Manager

3 Years 9 Months
The Ohio State University Dining Services | 08.2015 - 05.2019
  • - Led student teams and ensured compliance with food safety and service standards.
  • - Facilitated communication between management and student workers between management and student workers to improve communication.
  • - Ensured customer satisfaction through attentive service and support and supported back-of-house operations.

Cashier & Trainer

2 Years 2 Months
Popeye’s Louisiana Kitchen | 05.2013 - 07.2015
  • - Delivered exceptional customer service, promptly resolving guest issues to enhance satisfaction.
  • - Trained new employees and supervised shifts to ensure smooth operations.
  • - Ensured cleanliness and order in customer areas to create a welcoming environment.

Education

Bachelor of Arts - Air Transportation

The Ohio State University | Columbus, OH | 05-2019
  • Coursework included Aviation Communications, Aircraft Performance & Weather, Aviation Regulations, Transportation Security, Airport Management, and Airport Systems.
  • Completed capstone project in the Center for Aviation Studies.

Skills

Air Traffic Operations
Safety Compliance
Air traffic regulations
Radar interpretation
Operations Management
Scheduling & Logistics
Team management
Training & Development
Conflict Resolution
Situational awareness
High-pressure composure
Stress tolerance
Data Analysis
Technical Writing
Microsoft Office expertise
Communication tools
Operational Memory

Certification

  • - FEMA: IS-100.b, IS-200.b, IS-700.a, IS-800.b
  • - Protecting Institutional Data (2016–2019, annual certification)

Timeline

Supervisory Air Traffic Control Specialist

Federal Aviation Administration (FAA)
04.2025 - CurrentRead More

Air Traffic Control Specialist

Federal Aviation Administration (FAA)
06.2020 - 04.2025Read More

Temporary Assistant Manager

The Ohio State University Dining Services
07.2019 - 05.2020Read More

Student Manager

The Ohio State University Dining Services
08.2015 - 05.2019Read More

Cashier & Trainer

Popeye’s Louisiana Kitchen
05.2013 - 07.2015Read More

The Ohio State University

Bachelor of Arts from Air Transportation
Read More
Benjamin Muslusky