Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
16
16
years of professional experience
Work History
Parts Manager
Karl Malone Powersports Heber
04.2020 - Current
Rearranged parts department to better serve changing trends and keep workspaces organized.
Ordered parts for customers, repair shops, and service departments for use in powersports equipment.
Supervised and trained staff on product knowledge and customer service.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Rental Manager
Adventure Haus
04.2017 - 04.2020
Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Service Manager
Fast Track Powersports
01.2008 - 04.2017
Resolved customer complaints in professional and timely manner.
Developed and maintained positive relationships with customers to build rapport and trust.
Met with customers to discuss service needs and offer available solutions.
Coordinated with other departments to maintain streamlined and productive workflow.