Summary
Overview
Work History
Education
Skills
Timeline
Generic
Bennett Greenslait

Bennett Greenslait

Pearl,Mississippi

Summary

Experience in business development, operational leadership, and multi-unit management. Expert in implementing effective systems, strategies and processes that improve organizational performance. Accomplished in identifying and capturing market opportunities to accelerate expansion, increase revenues, and improve profit contributions. History of building successful food service teams, providing superior service, ensuring 100% compliance with regulations, and maintaining the highest levels of meal quality. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.

Overview

34
34
years of professional experience

Work History

Senior District Manager

Mvp / Quality Restaurant Group / Sonic Drive In
12.2014 - Current
  • Drive excellence in day-to-day operation of 7 to 9 stores
  • Train, motivate, coach, mentor and support General Managers, Asst
  • General Manager, Assistant Manager and Restaurant teams
  • Evaluate procedures and implement operational improvements
  • Aggressively develop and maintain staffing levels
  • Stringently follow OSHA requirements and ensure highest level of employee safety
  • Help develop training tools and maintenance program book
  • Took over Mobile Market with negative profits, Low sales volume in seven years market is making most it has made in years
  • Brought all units up to from 750,000 to 1.1 million, and 1.5 to 2.2 million dollars stores
  • Showing AUV of market from 1.3 to 1.7 in mobile market.
  • Worked LSM for all my units to increase customer counts and community involvement in my area
  • Worked on a spirit night for our community to raise money with sonic
  • Assisted with developing plans for hurricane procedures, and Carhop training manual
  • Supervised Remodels of stores And took lead on projects
  • Always doing things in community to help others
  • Market avg Eco-sure audits avg is 94.0
  • Hired General Managers for multiple markets and trained them
  • Worked with team to bring food and paper in line and lead the company for 7 years as the best in F&P in the Company.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Built positive and productive relationships with store and field leadership.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Generated financial and operational reports to assist management with business strategy.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Championed culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
  • Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Built relationships with customers and community to establish long-term business growth.
  • Organized promotional events and interacted with community to increase sales volume.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Implemented cost-saving measures without compromising service quality or employee satisfaction levels.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

District Manager

Paradigm Investment / Hardees
01.2010 - 12.2014
  • Drive excellence in day-to-day operation of 6 Stores.
  • Train, motivate, coach, mentor and support General Managers, Assistant Manager and Restaurant teams
  • Evaluate procedures and implement operational improvements
  • Aggressively develop and maintain staffing levels
  • Worked daily on maintaining store equipment
  • Stringently follow OSHA requirements and ensure highest level of employee safety
  • Market was in Florida Panhandle from Pace to Panama City
  • Brought all units up to between 1.2 to 1.8 million dollars stores showing AUV increase over last year by 10 to 20% over last year
  • Worked Heavily on LSM for all units to increase customer counts and community involvement in area
  • Developed LSM book for stores to track contacts and to report back.
  • Sponsor baseball / football fields, tracks, etc.
  • Worked with Marketing Director on innovative programs
  • Develop managers to be promotable to General Managers.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Built relationships with customers and community to establish long-term business growth.

Fire Chief

City of Freeport Fire Rescue
02.2005 - 03.2010
  • Managed team of ten professional fire fighters and a group of ten volunteers
  • Hired in 2008 to Fill position of Fire Chief for city
  • Set up Fire Dept to become Full time and Volunteer Firefighters and set policies and procedures for staff, set all guidelines for crews to follow and set up training for all personnel
  • Responsible for over $500,000 to $800,000 budget over years and had to keep up with all line items and responsible for monthly budgets meetings with city clerk
  • Responsible for all staffing needs and interviews and hired personal with city council review
  • Oversaw city pool with staffing and lifeguard training fifteen employees
  • Provided city with monthly report on what dept was doing and what was going on in dept
  • (Training Financial reports, grants)

General Manager

Paradigm Investment / Hardees
11.2009 - 12.2009
  • Oversee daily operation of business, to include scheduling, staffing, purchasing inventory and training
  • Also help company with trouble stores by getting them turned around and running in positive
  • In change of four managers at time and controlling up to thirty-five employees.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Asst. Store Manger

the Fresh Market – Destin, FL
06.2004 - 01.2006
  • Oversee daily operation of ½ to ¾ million-dollar store month
  • Oversee over 150 employees and assist in areas when needed
  • Train new employees on Fresh Market guest service
  • Also oversee scheduling, staffing, purchasing, inventory, and training
  • Help set sales goals with District Manager
  • I was on traveling team to help open new stores
  • Assigned several departments that oversaw in store.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Assisted in recruiting, hiring and training of team members.

Area Supervisor / General Manager

Whataburger - Fla
03.1996 - 01.2004
  • Directed all operations of up to eight stores with sales in market sixteen million in sales for year
  • Significantly grew sales and implemented stringent cost controls to improve gross margins
  • Oversaw P&L, budgeting, local marketing
  • Recruited, developed, and cultivated highly efficient restaurant teams
  • Instituted extremely effective training programs to continually improve managerial performance
  • Promoted to Area Supervisor
  • Started out as store manager for one year
  • Location reached 2.5 million AUV
  • Then was Promoted to District Manager overseeing 9 stores
  • Daily Operation of eight restaurants at any time and managed up to forty-five managers and four hundred employees and any given times.

General Manager/ Multi-unit Manager

Burger King, Gold Co inc.
01.1991 - 02.1996
  • Oversee daily operation of business, to include scheduling, staffing, purchasing inventory and training
  • Also help company with trouble stores by getting them turned around and running in positive
  • In change of six managers at time and controlling up to seventy-five employees between two stores.
  • Worked to lower food and paper cost third lowest in company
  • Part of training team for new store opening
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

General Manager

Hardees Food Services
01.1990 - 01.1991

Started as daytime cook and moved up to asst manager

  • With in 6 months and then given General Manager positing
  • 2 months later
  • Location was in top ten for company with six hundred stores
  • Oversee daily operation of 1.5-million-dollar store, to include scheduling, staffing, purchasing inventory and training
  • Also help company with trouble stores by getting them turned around and running in t possible
  • Build store to 2-million-dollar store before store was sold to new owners.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Education

Some College (No Degree) - Fire Services Administration

Northwest Community Collage
Niceville, FL

High School Diploma -

Fort Walton Beach High School
Fort Walton Beach, FL
01.1986

Skills

  • Develop management and Crew for future promotion
  • Recruitment and talent development
  • Policy / Program development
  • Coach team leadership on Customer relations
  • Facility Management planning and teaching staff
  • Multi-operations management training and Development
  • Inventory control
  • Work on training on Accounts payable and receivable
  • Food Quality control
  • Complex problem solving
  • New product introductions / Training
  • Results-oriented
  • Microsoft Office Suite expert Develop Maintenance plan for all to help reduce cost
  • Staff Training and Development
  • Employee Motivation
  • Strategic Planning
  • Operations Management
  • Team Building Practices
  • Operations Improvements
  • Multi-unit management
  • Action Plans
  • Sales Forecasts
  • Marketing campaigns
  • Human Resource Management
  • Preventive Maintenance

Timeline

Senior District Manager

Mvp / Quality Restaurant Group / Sonic Drive In
12.2014 - Current

District Manager

Paradigm Investment / Hardees
01.2010 - 12.2014

General Manager

Paradigm Investment / Hardees
11.2009 - 12.2009

Fire Chief

City of Freeport Fire Rescue
02.2005 - 03.2010

Asst. Store Manger

the Fresh Market – Destin, FL
06.2004 - 01.2006

Area Supervisor / General Manager

Whataburger - Fla
03.1996 - 01.2004

General Manager/ Multi-unit Manager

Burger King, Gold Co inc.
01.1991 - 02.1996

General Manager

Hardees Food Services
01.1990 - 01.1991

Some College (No Degree) - Fire Services Administration

Northwest Community Collage

High School Diploma -

Fort Walton Beach High School
Bennett Greenslait