Summary
Overview
Work History
Education
Skills
Timeline
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Bennett Headley

West Haven,UT

Summary

Encouraging Section Chief, Master Sargent, with 20 years of experience in United States Air Force. Adept at mentoring and leadership with an eye for detail and success at conflict management. Extensive knowledge of maintenance and inventory management.

Overview

19
19
years of professional experience

Work History

Air Crew Egress Systems Section Chief

USAF
08.2022 - Current
  • Trained 30 personnel on United States Air Force procedures and safety.
  • Inventoried gear and supervised general use.
  • Budgeted funds for training on regular basis.
  • Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
  • Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
  • Oversaw projects, equipment and manpower needs to properly allocate resources and training.
  • Monitored production targets to meet company and customer demands.
  • Coordinated safety improvement activities and training to promote safety awareness.
  • Developed production schedules to maintain sufficient shift coverage.
  • Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
  • Assisted with new processes and product planning to facilitate rollout.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Raised property accuracy and accountability by creating new automated tracking method.

Project Manager

USAF
09.2021 - 08.2022
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Provided detailed project status updates to stakeholders and executive management.

Emergency Manager

USAF
09.2021 - 09.2021
  • Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Facilitated emergency management training for staff and conducted emergency drills.
  • Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.

Production Supervisor

USAF
11.2019 - 08.2020
  • Resolved issues quickly to maintain productivity goals.
  • Managed team of 12 production associates, overseeing productive production processes and meeting all deadlines.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Established clear priorities and production quality standards.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Evaluated existing production processes and identified areas for improvement.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Managed internal operational standards and productivity targets.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
  • Reviewed customer feedback and developed strategies to improve product quality.
  • Negotiated contracts with suppliers to secure best pricing and quality of components.
  • Supervised ongoing daily production phases.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Troubleshot equipment to reduce service calls and downtime.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Cultivated professional working relationships with peers and supervisors.
  • Managed staff hiring, training and supervision.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Coordinated with other departments to maintain smooth and efficient product flow
  • Evaluated team member performance regularly to identify and resolve productivity concerns
  • Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines
  • Resolved issues quickly to maintain productivity goals

Aircrew Egress Systems Craftsman

USAF
08.2004 - 08.2019
  • Followed both verbal and written instructions when setting up and fabricating mechanical assemblies to complete accurate work.
  • Read blueprints, illustrations or specifications to determine layouts, sequences of operations or identities or relationships of parts.
  • Adhered to strict safety procedures and protocols when operating heavy machinery and tools, protecting both personnel and equipment.
  • Interpreted aircraft specifications, diagrams and blueprints and compared information to completed work verify quality and assess vehicle integrity.
  • Adjusted, repaired or replaced parts or assemblies to ensure proper operation.
  • Enhanced functionality of systems by performing routine maintenance in accordance with manufacturer manuals, completing basic repairs and replacing worn out components.
  • Cultivated vast knowledge of aircraft systems by attending training workshops and implemented expertise in routine work and special projects.
  • Identified issues with components and isolated faults prior to implementing corrective actions.
  • Dismantled, repaired and reassembled aircraft structural parts and hangar equipment to repair malfunctions and enhance functionality, performance and durability.
  • Joined structural assemblies such as wings, tails or fuselage.
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Some College (No Degree) - Aircraft Maintenance

Comunitity Collage of The Air Force
Montgomery

Skills

  • Personal Protective Equipment
  • Regulatory Compliance
  • Fire Safety Training
  • Data Entry
  • Process Improvement Initiatives
  • Employee Performance Evaluations
  • Inventory Accuracy
  • Government Relations
  • Leadership Development
  • Resource Utilization
  • Inventory Audits
  • Department Oversight
  • Personnel Scheduling
  • Operations Oversight
  • Workflow Schedules
  • Customer Loyalty
  • Operational Efficiency
  • Manage Operations
  • Improve Performance

Timeline

Air Crew Egress Systems Section Chief

USAF
08.2022 - Current

Project Manager

USAF
09.2021 - 08.2022

Emergency Manager

USAF
09.2021 - 09.2021

Production Supervisor

USAF
11.2019 - 08.2020

Aircrew Egress Systems Craftsman

USAF
08.2004 - 08.2019

Some College (No Degree) - Aircraft Maintenance

Comunitity Collage of The Air Force

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Bennett Headley