Summary
Overview
Work History
Education
Skills
Timeline
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Bennett Rapp

Wilmington,NC

Summary

Dynamic individual with a strong background in customer service and team collaboration, honed at New Hanover County Schools as an AIG Mentor. Proven ability to enhance performance and foster self-confidence in mentees. Detail-oriented and proficient in multitasking, consistently delivering high-quality results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

AIG Mentor - Edwin A. Alderman Elementary School

New Hanover County Schools
12.2024 - 05.2025
  • Served as role model for mentees for integrity and dedication by demonstrating strong values and ethical standards.
  • Enhanced mentee performance by providing personalized guidance and support.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Guided mentees in overcoming challenges by offering practical advice.

Host

Rx Chicken and Oysters
08.2024 - 11.2024
  • Maintained an engaging and professional demeanor, creating a welcoming atmosphere for all patrons.
  • Addressed guest inquiries and resolved any concerns promptly, ensuring a positive dining experience.
  • Managed phone and online reservations and efficiently coordinated seating arrangements to optimize dining room flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Host

Indochine Far East Cafe
08.2023 - 02.2024
  • Handled high-pressure situations with composure, effectively managing large or unexpected parties during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Baker

Crumbl Cookies
08.2022 - 10.2022
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Junior Camp Counselor

Camp Creation and Camp Jonah
06.2021 - 07.2021
  • Maintained high levels of energy and enthusiasm throughout various activities, ensuring consistent engagement from all participants.
  • Enhanced camper experience by leading engaging activities, such as arts and crafts, and games.
  • Promoted a safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
  • Reinforced positive behavior among campers through consistent praise and recognition of individual accomplishments while also addressing any inappropriate actions in a constructive manner.

Education

New Hanover High School
Wilmington

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Detail-oriented

Timeline

AIG Mentor - Edwin A. Alderman Elementary School

New Hanover County Schools
12.2024 - 05.2025

Host

Rx Chicken and Oysters
08.2024 - 11.2024

Host

Indochine Far East Cafe
08.2023 - 02.2024

Baker

Crumbl Cookies
08.2022 - 10.2022

Junior Camp Counselor

Camp Creation and Camp Jonah
06.2021 - 07.2021

New Hanover High School

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