Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cashier
Wawa
West Chester, PA
08.2019 - Current
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Balanced daily transactions on a computerized point-of-sale system.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Followed company security procedures for handling large sums of money.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures and customer services.
Processed sales transactions to prevent long customer wait times.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Answered product questions with up-to-date knowledge of sales and store promotions.
Learned roles of other departments to provide coverage and keep store operational.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Helped with purchases and signed customers up for rewards program.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified customer age requirement for alcohol or tobacco purchases.
Used suggestive selling techniques to promote add-on sales.
Greeted customers promptly and responded to questions.
Processed customer payments quickly and returned exact change and receipts.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Assisted customers by providing information and resolving complaints.
Built and maintained productive relationships with employees.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Answered customers' questions and provided information on store procedures or policies.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Scanned items and checked pricing on cash register for accuracy.
Maintained current knowledge of store promotions to highlight sales to customers.
Remained aware of surroundings and secured cash to minimize loss potential.
Processed returned merchandise by strictly following store return and exchange procedures.
Checked personal identifications during alcohol and tobacco sales.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Adhered to social distancing protocols and wore mask or face shield.