Bennie Hill

• Formed a high-performing leadership team post-day one that streamlined operations for a 120-person organization, enhancing employee collaboration, endpoint management, service desk efficiency, data center performance, network reliability, and data protection, supporting a $40 million operating budget.
• Achieved seamless infrastructure integration post-acquisition, ensuring uninterrupted operations between Veritas and Cohesity, and enabled the successful independent launch of Arctera Software through transition service agreements.
• Developed and executed a 15-month strategic roadmap that modernized infrastructure and accelerated AI adoption, significantly boosting the organization's competitive edge.
• Transitioned 7,000 employees and contractors to a new Microsoft M365 E5 environment, resulting in improved email security, increased productivity, and enhanced collaboration.
• Deployed a reliable, secure global Wi-Fi network using Cisco Meraki and BT's fabric-centric solutions, improving connectivity quality and user experience worldwide.
• Managed the divestiture of Veritas Data Centers for Arctera, and closed one data center, achieving substantial cost savings and supporting broader business transformation initiatives.

• Led the infrastructure teams of 140 members to implement strategic initiatives that transformed the company's operational model, optimizing daily operations for on-premises and multi-cloud workloads. These efforts significantly boosted operational efficiency, increased employee productivity and networking, and reduced the operating budget from $49 million to $42 million in a two-year span.
• Led a team of 300 employees and CBRE contractors, driving transformational initiatives that supported the company's return-to-office strategy, enhancing workplace flexibility and employee engagement, resulting in improved organizational agility, and a reduction in the operating budget from $36 million to $32 million.
• Successfully planned and executed all integration activities for Cohesity, seamlessly unifying two distinct ecosystems from day one, which enhanced system interoperability and employee collaboration.
• Spearheaded the migration from multiple chat platforms—Slack, Cisco Jabber, and MS Communicator—to Microsoft Teams, leveraging Microsoft E5 licenses to improve employee communication, and accelerate overall company execution.

• Lead a 45-person organization focused on employee productivity services for 7,000 employees, with core responsibilities including end-user support, M365, MS Teams, Active Directory, Intune, JAMF, Zoom, telephony, and modernizing our contact center platforms from on-premises Cisco to the Genesis cloud.
• Spearheaded integration activities and maintained operational continuity during mergers and acquisitions, while ensuring alignment with enterprise architecture, and prioritizing security in all collaboration and communication solutions.
• Managed the entire collaboration budget and assisted with the infrastructure operating budget, actively reducing operational costs and addressing technical debt, which resulted in over $10 million in savings over eight years.

• Spearheaded Symantec product integration initiatives, focusing on user experience enhancement in IT.
  Produced valuable artifacts that supported field operations, highlighting internal IT's role as Customer One.
  Instituted a feedback mechanism providing engineering with crucial insights for product improvements.
  Achieved timely resolution of product issues before launch, resulting in superior product quality launches.

• Led the development of the strategic technology roadmap for a 30,000-person enterprise, aligning platform and service design with business goals to streamline operations, and achieve measurable productivity improvements. Served as the lead architect for all mergers and acquisitions, ensuring seamless integration, scalability, and architectural consistency. Managed the design and governance of enterprise-wide solutions that modernize infrastructure, enable digital transformation, and unlock revenue opportunities through operational efficiency, and innovation.

• Led a team of 12 engineers responsible for designing infrastructure solutions across all IT projects, including internal applications, telecom systems, data networking, and external web services. Provided strategic oversight for all merger and acquisition infrastructure integration activities, ensuring smooth transitions, architectural consistency, and minimal business disruption. Managed the development and implementation of scalable, secure infrastructure standards to support enterprise-wide performance, availability, and growth goals.

Managed various infrastructure projects and programs, including network upgrades, data center initiatives, and system deployments. Supervised the integration of acquired companies' infrastructure, ensuring alignment with enterprise standards, minimal operational disruption, and a smooth transition into the corporate environment.

• I most notably led the Symantec and Veritas acquisition, overseeing all infrastructure integration aspects, such as networks, data centers, backups, identity management, and collaboration migrations from Lotus Notes to Microsoft Exchange.

• Directed global infrastructure initiatives, including the integration of all M&A activities, management of over 60 facility projects worldwide within a five-year period, and the design of three enterprise data centers ranging from 1,300 to 10,000 sq. ft. Oversaw wiring infrastructure for new and existing facilities, local and global telecom services (1 Mbps through OC48 with redundant disaster recovery design), and enterprise-wide video conferencing, WAN reengineering, IP/DNS (QIP), and global dial plan/voicemail networking projects. Coordinated multiple remote sites, facilitated weekly project planning meetings, and ensured all telecom and infrastructure solutions adhered to corporate configuration standards.

• Managed global telecom and data infrastructure for 180 offices, including Nortel systems, call centers, facility buildouts, data center design, vendor and contract negotiations, hardware procurement, expense reconciliation, and authoring RFPs, while overseeing a team of six technicians to ensure reliable, scalable, and cost-effective operations.