Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
15
15
years of professional experience
Work History
Seafood Assistant Team Leader
Whole Foods Market
09.2023 - Current
Maintained a clean and hygienic work station, adhering to all relevant food safety guidelines.
Prepared seafood items for sale with meticulous attention to detail, resulting in high-quality presentations that enticed shoppers.
Supported team members in maintaining an efficient workflow during peak hours, leading to reduced wait times for shoppers.
Collaborated with fellow employees to create eye-catching displays that showcased seasonal offerings and promoted sales growth.
Demonstrated adaptability when assuming additional responsibilities during busy periods or staff absences, ensuring smooth operations.
Store Manager of Operations
Save A Lot
07.2021 - 08.2023
Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
Completed point of sale opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed inventory control, cash control, and store opening and closing procedures.
Assistant Grocery Manager
Rouses Market
09.2009 - 07.2021
Engaged customers and provided very high level of service and support, helping find desired products and items.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Performed statistical analyses to gather data for operational and forecast team needs.
Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
IntelliTec College - Colorado Springs
Colorado Springs, CO
Skills
Salesmanship
Merchandising Techniques
Workplace Safety
Team Leadership
Time Management
Complex Problem-Solving
Staff Training and Development
Staff Management
Operations Management
Policy Implementation
Schedule Preparation
Expectation setting
Timeline
Seafood Assistant Team Leader
Whole Foods Market
09.2023 - Current
Store Manager of Operations
Save A Lot
07.2021 - 08.2023
Assistant Grocery Manager
Rouses Market
09.2009 - 07.2021
Associate of Applied Science - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology