Bennie RicoWatson
Network Engineer
San Antonio,TX
Summary
Results-driven Network Engineer with 10 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Network Engineer
City of San Antonio
San Antonio, TX
01.2014 - Current
- Team of technical experts in support of City’s mission and goals
- Responsibilities include supporting network infrastructure of primary and secondary data center for disaster recovery
- Skilled in network and systems architecture, including understanding subsystems, interfaces, and hardware/software dependencies
- Proficient in network management, tools, and protocols, including configuring, managing IP network address, and performance
- SME in SolarWinds NPM, NTA, NCM, and UDT, Systems engineer for DNS/DHCP/IPAM through Infoblox and previously BlueCat
- Knowledgeable in deploying firewalls and configuring IPsec for secure network communication
- Well-versed in security architecture and applying security solutions, including application-aware firewalls, network ACL’s, Cloud-based internet proxies, and DNS Security
- 285 successful sites upgraded ASE from OptEMan, creating Policy Mapping and shaping throughout entire City of San Antonio.
- Managed, tracked, and coordinated problem resolution and escalation processes.
System Administrator
City of San Antonio
San Antonio, TX
01.2012 - 01.2014
- Supporting AFR, RMS, and COBAN systems
- Coordinated information systems interfaces between external agencies and SAPD operations
- Responsible for closing patch management
- Reliably worked with many departments to successfully finish mission projects and tasks
- Awarded for team effort to remedy Coban Video systems redundancy backlog
- Worked closely with network and storage teams to solve issue
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults
Administrator
Dewied International
San Antonio, TX
01.2001 - 01.2012
- Upgraded all client machines and Ethernet cabling across company, resulting in improved user satisfaction and efficiency
- Devised, executed, and upheld phone systems spanning from Analog to VoIP, leading to $25k annual reduction in phone expenses
- Completed successful migrations of Windows 2003, 2008, and Linux servers from VMWare, and legacy hardware through P2V, V2V, and V2P
- Implemented thorough backup and AV strategies, along with Firewalls, ACLs, and overall best practice security measures for 250 computers, 144 Servers, and CADD computers.
- Troubleshot employee concerns and recommended corrective actions to resolve issues
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow
Education
Bachelor of Science - Information Technology Management
Western Governors University
Salt Lake City, UT 01.2014 - 01.2016
Associate of Science - Network Administration
St. Phillips College
San Antonio, TX 01.2010 - 01.2012
Skills
Network/Protocols: LAN/WAN, TCP/IP, WINS, DNS, DHCP, POP3, SMTP, FTP, TFTP, TELNET, VPN, ICMP, BGP, EIGRP, OSPF, IPAM, ACI, ACL, 80211, SSH, OSI
Firewall management tools
EIGRP routing
Root Cause Analysis
Network performance monitoring
Technical infrastructure upgrades
IP address structure
Network device monitoring
Technical Support
Project Management
SolarWinds support
Network Troubleshooting
Accomplishments
- Certifications:
- Cisco Certified Network Administrator (CCNA) Microsoft Certified Technology Specialist (MCTS) Microsoft Certified Professional (MCP)
- CompTia A+, CompTia Project
Timeline
Bachelor of Science - Information Technology Management
Western Governors University
01.2014 - 01.2016
Network Engineer
City of San Antonio
01.2014 - Current
System Administrator
City of San Antonio
01.2012 - 01.2014
Associate of Science - Network Administration
St. Phillips College
01.2010 - 01.2012
Administrator
Dewied International
01.2001 - 01.2012