Summary
Overview
Work History
Education
Skills
Memberships & Volunteer Experience
Timeline
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Bennie S. Chambers

Muskegon,MI

Summary

I am a motivated and passionate healthcare professional with proven expertise in the areas of administration and human resources. My strong track record of implementing effective projects, leading effective teams, and collaborating with cross-functional teams has helped me to accomplish outcomes and attain tremendous growth. I am seeking to partner with an organization that will allow me to add value through my experiences, learn from taking on new responsibilities, and thrive in an inclusive workplace culture.

Overview

19
19
years of professional experience

Work History

EOC/Risk & Safety Manager

Hackley Community Care
07.2022 - Current
  • As the EOC/Risk & Safety Manager, my primary responsibilities are to provide coordination and oversight for the organization’s Environment of Care (EOC), safety programs and annually support all clinical and non-clinical departments with the development and implementation of risk management action plans
  • I carry this out with one direct report who supports me administratively
  • Below are some of my key accomplishments and project successes: Developed and implemented comprehensive emergency response plans, including conducting risk assessments, training staff, and coordinating drills, resulting in improved preparedness and reduced response time during critical incidents
  • Led investigations into workplace accidents and near misses, utilizing root cause analysis techniques to identify contributing factors and implement process improvement plans resulting in increased reporting and a reduction in workplace injuries and incidents
  • Established and maintained effective relationships with local emergency response agencies, collaborating on emergency preparedness initiatives and ensuring compliance with applicable regulations and standards
  • Conducted regular EOC/safety audits for all 25 sites in support of risk management monitoring and worked with department leaders to identify hazards within their work environment and provide recommendations in the development of action plans to mitigate risks and maintain a safe working environment
  • Develops, revises, and implements policies and procedures that follow the organizations Enterprise Risk Management program and EOC/Safety regulations
  • Collaborates training of employees on new/updated policies and procedures to ensure consistency across departments
  • Conducted HIPAA Security and Privacy Audit to ensure that Hackley Community Care are in compliance with the requirements of HIPAA's regulations.

Office Manager

Trinity Health (formerly Mercy Health) Professional Med Team Inc.
09.2019 - 07.2022
  • As the Office Manager, my primary responsibilities included providing day-to-day management of the main office, coordinating the regulatory and compliance activities to maintain accreditation, and supporting the Director with a variety of special projects
  • In addition to this, I also managed the administrative team providing direction, coaching, training, performance evaluation, and support to a team of 5
  • Other key functions included: Handled accounts payable activities, including invoice and vendor management, and supply chain management
  • Maintained office supply inventory by conducting monthly comparisons against purchase orders using AP software and Microsoft Excel
  • Served as the coordinator for the Commission on Accreditation of Ambulance Services (CAAS), fulfilling all associated responsibilities to maintain this program’s accreditation with the State of Michigan
  • Developed and analyzed reports to manage call volume and monitor employee performance
  • Collaborated with other department leaders to address operation inefficiencies and process improvement initiatives for the organization
  • Actively participated as a member of the Safety Committee.

Human Resource Coordinator/Executive Assistant (Multiple Positions Held)

Muskegon Family Care
02.2005 - 05.2019
  • I was fortunate to hold multiple positions during my time at Muskegon Family Care
  • As mu skills developed, my scope or responsibilities progressed
  • Below are a few highlights of my core responsibilities
  • Successfully managed all HR related activities for the organization including employee benefits, compensation, and performance reviews
  • Led employees to consistently meet and exceed the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment
  • Developed and updated job descriptions in full compliance with organizational policy
  • Ensured full compliance with the Family Medical Leave Act, Fair Labor Standards Act, ADA, OSHA, HRSA, and EEO regulations
  • Conducted marketing and community outreach initiatives in local schools, churches, and community events
  • Implemented and managed the organization’s social media and marketing materials, resulting in a significant increase in patient care
  • Offered ongoing administrative support to senior executives, effectively driving organizational success through the management of daily operations and special projects.

Education

MBA -

Baker College
Flint, MI
08-2019

BBA -

Baker College
Flint, MI
09-2014

Skills

  • Human Resource Management
  • Grant Management
  • Project Management
  • Emergency Preparedness Planning
  • Program Development
  • Quality Improvement
  • Healthcare Risk Management
  • Policy Development
  • Communication Management
  • OSHA
  • HIPAA Privacy Rule
  • Employee Training and Education
  • Regulatory Compliance
  • Team building
  • Proficient in Microsoft 365 Programs (Word, Excel, Sharepoint, Teams)
  • Allscripts
  • EHR
  • ADP
  • HRIS
  • Dentrix

Memberships & Volunteer Experience

  • Member of Sigma Gamma Rho Sorority Incorporate.
  • Local Development Finance Authority Board Member for Muskegon County.
  • EEO Committee for Muskegon County.
  • DEIB Certification.
  • Member of Baker College National Society of Collegiate Scholars (NSCS).
  • Volunteer for United Way.
  • Volunteer for Grand Rapids Rhoer Club.
  • Volunteer for Breast Cancer Walk Awareness.
  • Volunteer for Youth Symposium.

Timeline

EOC/Risk & Safety Manager

Hackley Community Care
07.2022 - Current

Office Manager

Trinity Health (formerly Mercy Health) Professional Med Team Inc.
09.2019 - 07.2022

Human Resource Coordinator/Executive Assistant (Multiple Positions Held)

Muskegon Family Care
02.2005 - 05.2019

MBA -

Baker College

BBA -

Baker College

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