Benny Arriola
Wallis,TX
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs.
Accomplished Owner/ Manager recognized for initiating positive environments where employees thrive and succeed. Multitasking professional with exceptional composure and poise. Experienced in Law Enforcement, Security and School.
Resourceful and adaptable Manager with over 10 years of experience in scheduling, staff training, protocol development and process improvements. Meticulous team builder with expertise in employee engagement, customer relationship management (CRM), time management and conflict resolution.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Reserve Police Officer
San Felipe Police Dept
San Felipe, TX
01.2024 - Current
- Investigated suspicious activities and persons with tact and discretion.
- Maintained detailed records of daily activities and incident reports.
- Served warrants, subpoenas, and other legal documents as directed by superiors.
Police Officer
Eagle Lake Police Dept
Eagle Lake, TX
08.2020 - 10.2023
- Responded to major interstate vehicular accidents with fatalities or serious injuries.
- Performed comprehensive searches of people and property to identify controlled substances or contraband.
- Directed traffic during emergency and congested situations to promote public safety and facilitate vehicular flow.
- Diffused tense situations by remaining calm.
- Communicated with subjects and witnesses to acquire and verify information relevant to roadway accident investigations.
- Searched vehicles, buildings, homes and property for evidence and stolen property.
- Successfully processed hundreds of tips, received information and initiated investigations for speedy resolution.
- Responded quickly to dispatch, taking appropriate action at crime and disaster scenes.
- Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
- Served active warrants and subpoenas.
- Investigated vehicular or roadway-related accidents, assisting persons involved and notifying additional authorities as necessary.
- Conducted high-speed vehicle pursuits to apprehend criminal suspects.
- Adhered to all safety protocols and properly handled all equipment, weapons and materials.
- Wrote detailed arrest and accident reports.
- Investigated calls and complaints involving fire, theft, accident and hazard reports.
Owner/Manager
Texas Armed Security
Wallis, TX
06.2013 - 02.2020
- Managed Security business, cultivating positive and inviting atmosphere for employees and customers.
- Implemented site safety programs in accordance with contract requirements and applicable regulations.
- Oversaw daily operations of Security business, including 10 employees across 3 locations.
- Updated financial accounts with current revenue and expense data.
- Set, updated and enforced policies to maintain consistency and quality at all levels.
- Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
Reserve Patrol Officer
Brookshire Police Department
Brookshire, TX
07.2013 - 02.2014
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Peace Officer
Wallis Police Department
Wallis, TX
11.2010 - 05.2013
- Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Attended departmental meetings, providing feedback to enhance future performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Earned reputation for good attendance and hard work.
Teacher's Aide, Security, Special Needs Driver
Lake Travis ISD
Austin, TX
11.2002 - 02.2012
- Worked with local and federal law enforcement agents to coordinate apprehensions.
- Checked passes and credentials of persons seeking to enter property and issued passes for guests.
- Oversaw premises to identify safety risks and ensure employee and visitor safety.
- Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
- Supervised 10 children on field trips to maintain safety.
- Assisted instructional staff with behavioral issues.
Education
Some College (No Degree) - Law Enforcement
Southwest Texas Junior College
Uvalde, TXSome College (No Degree) - Law Enforcement
Brazosport College
Lake Jackson, TXSkills
- Problem Resolution
- Invoice Generation
- Acccounts Receivable
- Security systems
- Team Management
- Business Operations
- Safety inspections
- Customer Service
- Billing Adjustments
- Budgets
- Supervision
- First Aid/CPR
- Team Building
- Planning and Coordination
Certification
Masters Peace Officer
Firearms Instructor Proficiency
Investigation
Report Writing
Texas Private Security License
- First Aid/CPR
- Basic Instructor Proficiency
- FTO Training
- SRS School Resource Security
Timeline
Reserve Police Officer
San Felipe Police Dept
01.2024 - Current
Police Officer
Eagle Lake Police Dept
08.2020 - 10.2023
Reserve Patrol Officer
Brookshire Police Department
07.2013 - 02.2014
Owner/Manager
Texas Armed Security
06.2013 - 02.2020
Peace Officer
Wallis Police Department
11.2010 - 05.2013
Teacher's Aide, Security, Special Needs Driver
Lake Travis ISD
11.2002 - 02.2012
Some College (No Degree) - Law Enforcement
Southwest Texas Junior College
Some College (No Degree) - Law Enforcement
Brazosport College
Masters Peace Officer
Firearms Instructor Proficiency
Investigation
Report Writing
Texas Private Security License
- First Aid/CPR
- Basic Instructor Proficiency
- FTO Training
- SRS School Resource Security
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