BENNY CAMPOS
San Antonio
Summary
Dynamic Automotive Technician with a strong work ethic and proven problem-solving skills, recognized at TEXAS AUTO REPAIRS for enhancing customer satisfaction and loyalty. Expert in engine repair and vehicle inspection, consistently delivering high-quality results while collaborating effectively with team members to streamline processes and improve service efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Automotive Technician
TEXAS AUTO REPAIRS
09.2016 - Current
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Enhanced workshop safety by adhering to and promoting best practices.
- Customized vehicles to owner specifications, enhancing driving experience.
- Streamlined service scheduling to minimize customer wait times.
Automotive Technician
SAN ANTONIO BODY SHOP
12.2015 - 09.2016
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Increased workshop efficiency with organization of tools and equipment.
Automotive Technician
WORLDCAR HYUNDAI
04.2015 - 12.2015
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Automotive Technician
Joe Myers Kia
09.2010 - 02.2014
- Supported senior technicians in complex repair tasks, gaining hands-on experience.
- Learned and applied manufacturer specifications for repairs and part replacements.
- Provided excellent customer service by explaining repair processes to clients clearly.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
Automotive Technician
SATURN OF NORTH HOUSTON
08.2007 - 08.2010
- Diagnosed vehicle issues using specialized diagnostic tools and software.
- Conducted routine maintenance and repairs on various automotive systems.
- Collaborated with team members to enhance service efficiency and workflow.
- Assisted in maintaining a clean and organized work environment for safety compliance.
- Engaged in continuous training on emerging automotive technologies and techniques.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Education
Associate of Applied Science - AUTO TECHNICIAN
UNIVERSITY TECHNICAL INSTITUTE
Houston, TX06-2008
Skills
- Strong work ethic
- Engine repair
- Problem-solving
- Attention to detail
- Time management
- Troubleshooting skills
- Customer service
- Inspecting vehicles
- Vehicle inspection
- Team collaboration
Certification
- CST - Certified Service Technician
- AST - Advanced Service Technician
- ASE CERTIFIED
- DEALERSHIP MANUFACTURE CERTIFIED
Languages
Spanish
Native or Bilingual
Timeline
Automotive Technician
TEXAS AUTO REPAIRS
09.2016 - Current
Automotive Technician
SAN ANTONIO BODY SHOP
12.2015 - 09.2016
Automotive Technician
WORLDCAR HYUNDAI
04.2015 - 12.2015
Automotive Technician
Joe Myers Kia
09.2010 - 02.2014
Automotive Technician
SATURN OF NORTH HOUSTON
08.2007 - 08.2010
Associate of Applied Science - AUTO TECHNICIAN
UNIVERSITY TECHNICAL INSTITUTE