BENNY DUENAS
North Las Vegas,NV
Summary
Dependable and hard-working professional with more than nine years in the construction industry. Thrives in a fast-paced environment and works to complete projects quickly and efficiently. Excellent communication skills with not only leaders, but with vendors and customers alike. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Field Supervisor / Scheduling Manager
Sterling Nevada
07.2021 - 03.2024
- Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Streamlined inventory management by regularly updating tracking systems, ordering supplies as needed, and reducing waste.
- Cultivated positive working relationships with key stakeholders, including clients, subcontractors, and regulatory agencies.
- Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
- Implemented best practices in field operations to ensure consistency across all projects under supervision.
- Coordinated daily installs with 7 teams of install and customer service teams
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Resolved customer complaints to maintain satisfaction and loyalty.
Senior Maintenance Technician
UDR
Costa Mesa, CA
04.2019 - 10.2020
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Coordinated and scheduled building and apartment repairs with residents and vendors so repairs could be completed in a timely manner.
- Responded to maintenance emergencies to ensure minimal damage to resident property and company property.
- Managed vendors on special projects to make sure jobs were completed on time.
- Performed inventory checks and ordered parts for maintenance and repairs to minimize asset downtime’s and resident wait times.
- Troubleshot and repaired household appliances “i.e., stoves, refrigerators, ovens, microwaves, washers and dryers.”
- Troubleshot and repaired household electrical systems “i.e., lighting, outlets, switches, breakers and ceiling fans.”
- Troubleshot and repaired household plumbing systems “i.e., sinks, showers, garbage disposals and drain clearing.”
- Repaired residential carpentry and drywall.
- Completed demo and full renovation of apartments.
Roving Maintenance Technician
Bridge Property Management
Corona, CA
08.2017 - 04.2019
- Maintained compliance with company standards to perform all maintenance activities.
- Coordinated and monitored vendor maintenance for large repairs.
- Performed routine preventive maintenance to ensure that building systems operated efficiently.
- Prepared and administered preventative maintenance work orders.
- Maintained positive relationships with all customers.
- Followed standards and procedures to maintain safe work environment.
- Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.
- Promoted shop safety by working in a safe manner.
- Repaired wiring, plumbing, equipment, and appliances
Property Managment Technician
Target Corporation
Riverside, CA
01.2015 - 08.2017
- Troubleshot equipment problems using tools such as multi-meters and general hand-tools.
- Serviced equipment and systems to ensure proper functioning in owned and leased facilities.
- Regularly updated the maintenance database using computer workstations.
- Installed equipment and systems on time and on schedule.
- Installed electrical data,telephone lines and fixtures.
- Performed facility tool and system PMs according to manufacturing and internal specifications.
- Analyzed and interpreted data from facilities equipment.
- Changed lamps and ballasts and tested electrical circuitry.
- Made thoughtful financial decisions in order to control budget.
- Ensured clean and well maintained stores.
- Maintained good standing relationships with all Target team members and third party vendors.
- Managed workload in order to complete corrective maintenance, preventative maintenance and Headquarter field projects by required deadlines.
- Recognized as a valuable resource for the ability to troubleshoot and support technical issues throughout the corporation.
General Handyman
A And B Handyman
Riverside, CA
06.2011 - 04.2015
- A and B Handyman Riverside, CA Examined buildings and project specifications to determine measurements and dimensions.
- Installed cabinets, base cabinets and crown molding.
- Worked independently on projects and tasks within a carpentry team.
- Used grouting trowels to apply grout between joints of bricks and tiles.
- Completed indoor and outdoor residential and commercial construction projects.
- Troubleshot electrical/electronic control circuits.
- Negotiated prices and terms of sales and service agreements.
- Worked on projects, which provided value to the department, the company, and the client base.
Education
High School Diploma -
Rancho High School
Las Vegas, NV05.2009
Skills
- Preventive and reparative maintenance
- Problem solving ability
- Residential construction
- Electrical installation and repair
- Troubleshooting skills
- Drywalling
- Plumbing
- Quality Control
- Task Delegation
- Field Operations
- Schedule Coordination
- Project Management
- Team Leadership
- Site Measuring and Marking
Accomplishments
- Assured customer satisfaction throughout all phases of general construction.
- Completed projects in a timely matter and under budget.
- Managed repairs and maintenance for Target facilities throughout the Southern California region.
- Recieved multiple recognition awards for ability to maintain the outstanding performance of a single store, alongside training new technicians and supporting other technicians throughout the southwestern area.
Timeline
Field Supervisor / Scheduling Manager
Sterling Nevada
07.2021 - 03.2024
Senior Maintenance Technician
UDR
04.2019 - 10.2020
Roving Maintenance Technician
Bridge Property Management
08.2017 - 04.2019
Property Managment Technician
Target Corporation
01.2015 - 08.2017
General Handyman
A And B Handyman
06.2011 - 04.2015
High School Diploma -
Rancho High School
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