Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benny Greene

Carlisle,PA

Summary

Dynamic manager with a proven track record at Loves Travel Stop, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and budget control, achieving significant improvements in customer satisfaction and team performance. Skilled in inventory management and fostering a positive work environment.

Overview

3
3
years of professional experience

Work History

Manager

Loves Travel Stop
08.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Asst. Manager

Burger King
01.2024 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Increased sales through effective merchandising strategies and targeted promotions.

Forklift Operator

Geodis Logistics
10.2022 - 01.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Supported inventory accuracy, assisting in periodic stock counts and audits.
  • Transported goods between warehouse locations according to shipment and storage needs.

Education

Bachelor of Arts - Business Administration And Management

Rutgers University
New Brunswick, NJ
05.1991

Bachelor of Arts - Criminal Justice

Rutgers University
New Brunswick, NJ
05.1991

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Verbal and written communication
  • Shift scheduling
  • Schedule preparation
  • Performance evaluations
  • Budget control
  • Expense tracking
  • Employee onboarding
  • Inventory management

Timeline

Manager

Loves Travel Stop
08.2024 - Current

Asst. Manager

Burger King
01.2024 - 08.2024

Forklift Operator

Geodis Logistics
10.2022 - 01.2024

Bachelor of Arts - Business Administration And Management

Rutgers University

Bachelor of Arts - Criminal Justice

Rutgers University

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