Summary
Overview
Work History
Education
Skills
Timeline
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Benny Guy

Davenport,IA

Summary

Dynamic Shift Supervisor at GardaWorld Security with a proven track record in operational efficiency management and team leadership. Expert in surveillance system monitoring and client-focused service, fostering strong relationships. Successfully developed training materials, enhancing staff skills and compliance, while ensuring safety protocols were consistently met.

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

10
10
years of professional experience

Work History

Shift Supervisor

GardaWorld Security
01.2023 - 06.2025
  • Coordinated team schedules, optimizing resource allocation and enhancing workflow efficiency.
  • Supervised daily operations, ensuring adherence to safety protocols and operational standards.
  • Trained new security personnel on procedures, fostering a culture of compliance and teamwork.
  • Liaised with clients to address concerns, maintaining strong relationships and service satisfaction.
  • Monitored surveillance systems, ensuring comprehensive coverage and timely reporting of incidents.
  • Developed training materials for ongoing staff development, promoting knowledge retention and skill enhancement.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Meat Department Clerk

Publix
12.2021 - 12.2022
  • Processed and stocked meat products, ensuring freshness and quality standards were consistently met.
  • Assisted customers with product selection, providing knowledgeable recommendations and excellent service.
  • Maintained cleanliness and organization of work areas, adhering to food safety regulations and guidelines.
  • Operated slicing and packaging equipment efficiently for various meat products to meet customer demands.
  • Resolved customer inquiries promptly, fostering a positive shopping experience and promoting repeat business.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Prepared attractive displays that showcased the variety of meats available, encouraging customers to try new products.
  • Utilized sharp knives and other cutting tools safely while maintaining a clean work area for optimal productivity.
  • Provided knowledgeable advice on cooking techniques and recipes, enhancing customer experience and fostering loyalty.
  • Assisted customers with special requests and orders, leading to increased sales and repeat business.

Extrusion Operator

JM Eagle
01.2021 - 06.2021
  • Operated and maintained extrusion equipment to ensure consistent product quality.
  • Monitored production processes, identifying and resolving issues in real time.
  • Collaborated with team members to optimize workflow and enhance productivity.
  • Trained new operators on machinery usage and safety protocols.
  • Conducted routine inspections of extruded products for dimensional accuracy.
  • Maintained accurate logs of production metrics and machine performance data.
  • Assisted in troubleshooting mechanical problems, coordinating repairs with maintenance teams.
  • Measured extruded products to identify imperfections, adjusting controls to adhere to project specifications.
  • Set up and operated extrusion machines to derive plastic compounds.
  • Maintained a clean and organized work environment, reinforcing safety guidelines to minimize accidents.
  • Participated in quality control audits, implementing corrective actions when necessary to maintain high-quality standards.
  • Analyzed quality data to determine and drive desired outcomes.

Assembler 2

Hni Corp
12.2015 - 12.2020
  • Assembled components per specifications ensuring quality and accuracy.
  • Operated hand tools and machinery to complete production tasks efficiently.
  • Collaborated with team members to improve assembly line processes and workflows.
  • Inspected finished products for defects, maintaining high-quality standards.
  • Trained new employees on assembly techniques and safety protocols.
  • Implemented changes in assembly methods that enhanced productivity and reduced waste.
  • Monitored inventory levels of materials, facilitating timely replenishment for operations.
  • Increased production efficiency by assembling components quickly and accurately.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Collaborated effectively with team members to meet production targets consistently.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
  • Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
  • Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
  • Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
  • Streamlined assembly processes, leading to increased productivity.
  • Enhanced team collaboration by coordinating assembly tasks and schedules effectively.
  • Streamlined assembly process, significantly reducing time to market for new products.
  • Facilitated cross-training workshops, enhancing team flexibility and efficiency.
  • Completed tasks on time to meet quality and safety standards.

Education

High School Diploma -

Home Schooled
Eldridge, IA
04.2012

Skills

  • Team leadership
  • Client-focused
  • Workforce encouragement
  • Operational efficiency management
  • Proactive safety awareness
  • Efficient schedule management
  • Document organization
  • Manufacturing coordination
  • Surveillance system monitoring
  • Proficient in computer applications
  • Assembly expertise
  • Routine task management
  • Product assembly expertise

Timeline

Shift Supervisor

GardaWorld Security
01.2023 - 06.2025

Meat Department Clerk

Publix
12.2021 - 12.2022

Extrusion Operator

JM Eagle
01.2021 - 06.2021

Assembler 2

Hni Corp
12.2015 - 12.2020

High School Diploma -

Home Schooled

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