Benny Helm

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products delivered to the store by third party vendors
• Responsible for scanning in all product delivered to the store
• Responsible for ensuring the accuracy of invoices associated with deliveries and that correct costs have been applied
• Sorts and distributes invoices to department managers
• Receives and distributes parcels delivered to the store by Fed Ex, UPS, Ontrac, etc.
• Communicates with vendors regarding special orders, displays and ad items
• Responds to new item requests from customer
• Conducts quarterly inventory
• Monitors tonnage for compactors to ensure safety for customers while traveling
• Ensures credits are being stored and credited by vendors in a timely manner
• Ensures that all Harmons associates are following safety guidelines as outlined by multiple policies
• Organize Food Bank, reclaims and go back items
• Responsible for keeping a clean and well organized back room
• Completes assigned tasks efficiently and in a timely manner
• Communicates openly and frequently with department managers and the Store
• Assists as needed to ensure the success of the store as a whole

SSENTIAL DUTIES & RESPONSIBILITIES:

Follows established departmental and store policies and procedures

Ensures the quality and freshness of all products and services provided by the fuel stop

Responsible for maintaining the appropriate product assortment and inventory levels for the fuel stop

Confirms pricing accuracy and signage for all products, paying particular attention to ad items

Ensures the fuel stop is cleaned and sanitized daily and meets the company standards for appearance and safety

Delivers excellent customer service to all customers

Promotes Foodie Club Card at each transaction

Offers to pump fuel (gasoline or diesel) for all customers

Offers to wash windshields and windows for all customers

Receives, stores, and stocks items sold at the fuel stop

Cleans, services and troubleshoots fuel pumps, fuel tanks, receipt printers, vending machine, and other equipment at the fuel stop

Verifies fuel deliveries and reconciliation reports

Teaches, mentors, and educates associates to help them be successful members of the team

Provides honest, direct and constant feedback to associates regarding their performance and areas of improvement

Write the fuel stop schedule to ensure coverage and meet labor goals

Weekly and quarterly inventory of all fuel stop products as directed

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others

Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Clears snow from the fuel stop during winter. Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

Consistent and daily interaction with store associates

Consistent and daily interaction with customers

Consistent and daily interaction with vendors

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Established team priorities, maintained schedules and monitored performance.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Defined clear targets and objectives and communicated to other team members.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Identified and communicated customer needs to supply chain capacity and quality teams
• I also attained a UDOT class A & B certification for the operations and required State and Federal regulations
• for the safety of the public and the environment

• In-charge of all customer service needs
• Preparing any in house catering orders
• Preparing paperwork for special catering orders prepared by our out of store kitchen.

• Preparing old style Italian foods based on Molino's family recipes
• Charged with customer service cash handling.
• Setting up and creation of a hot to go food line overseeing and
• Maintaining standards to satisfy California's food safety and health standards.
• Purchasing product
• Supplies training
• Development of employees, daily and weekly task scheduling.

• Worked in the TDR as a line cook.
• Preparing menu items
• Prepared a daily soup for 2500 employees daily.
• Proper methods of preparing and cooking foods in large quantities to make desired portions
• I have filled in when needed in other positions related to the kitchen as requested.

• Updated and provisioned daily financial reports.
• Verified and authorized daily operation cost.
• Ordered and received supplies needed for daily operations of business functions.
• Reported and updated employee Payroll.
• Maintained personnel attendance and vacation records.
• Arranged accommodations for visiting executives and scheduled and prepared local and corporate functions.
• Answering and addressed incoming telephone calls.

• Initially hired to process orders and were quickly promoted to customer service.
• Performed all aspects of Pacific Bell Representative Work.
• Excelled in sales.
• Provided customer service and conflict resolution.
• As part of the pacific Bell team, successfully accomplished management goals.
• Maintained documentation of customer accounts.

• Patient admitting and care
• Administering non-narcotic drugs and IVs
• Received an honorable discharged.
• Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
• Rendered emergency medical treatment and administered immunization programs.
• Provided leadership, delegation, and exceptional medical service in high-pressure situations.
• Administered medications through injections and IVs in compliance with physician orders.
• Updated medical records in EMR system and double-checked data for accuracy.
• Utilized medical instruments to perform minor surgeries and other procedures.
• Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
• Helped with preparation of medical equipment and supplies for use in hospital procedures.
• Performed basic laboratory tests and collected specimens for further analysis.
• Supported medical staff in providing patient care in high-demand hospital environment.
• Contributed to medical evacuations and transport of patients to other medical facilities.
• Observed patient behavior to report changes to medical personnel.
• Followed all safety protocols and took necessary precautions while providing care.
• Assisted with lifting and moving patients.
• Delivered emotional support to patients and families.
• Conducted patient intake and triage procedures.