Benny Strayhorn

Human Resources Manager

• Provide employee relations/Human Resources support to assigned client groups/business partners, including recruitment and retention, staffing and orientation, employee relations, project management, training and development and assisting in the coordination of human resource planning projects.
• Responsible for maintaining an open-door policy through effective positive employee relations and MBWA (Manage by Walking Around).
• Provide HR partnership and consultation for assigned functional team
• Provide coaching and advice to management on ways to administer HR programs and manage employee issues.
• Lead Human Resource programs within the assigned department/client groups, including EEO, unemployment, litigation, retention, termination, and turnover.
• Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.

• Overseeing all aspects of the operations of 2nd shift.
• Responsible for all production in Book Clubs, Packaging, and WMS departments.
• Addressed all personnel issues in a timely manner
• Managed people and planning to make sure that production schedule was adhered to.
• Ensured company policies and procedures were being consistently followed, counsel employees on performance and disciplinary issues.
• Monitored Kronos attendance coding for accuracy.
• Accountable for the Safety, Quality and Productivity of 2nd shift Operations.
• Supervised 2-4 direct reports and approximately 50-100 non-exempt employees depending upon season.
• Develop and implement process improvements, enforce quality standards throughout the department.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Coordinated program testing and outcome scenarios.
• Balanced customer requirements with operations shipping capacities.
• Responsible for communication with NSO operations, customer service, order entry, and business units.
• Maintained priorities to to ensure delivery dates and special requests.

• Provided direct supervision to operations personnel.
• Ensured the safe, clean and efficient operation of the department to meet standards.
• Handled performance reviews, disciplinary issues, coaching/counseling and overall employee relations.
• Oversaw Kronos coding, verifying time and monitoring attendance.
• Matched the skill and background of personnel to work required.
• Assisted in developing a program to train and motivate personnel for increased effectiveness.
• Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.

• Entry level production position
• Operated various types of equipment, i.e., pallet jack, tape guns, sticker machines, electronic handheld devices.
• Worked in a non-climatically controlled environment throughout the year.
• Labeled boxes
• Packaged products according to work orders