Bennye Crawford

· Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.

· Monitored inventory levels and made necessary adjustments to maximize sales and profits.

· Completed efficient store resets to prepare store for special promotions and seasonal updates.

· Created work schedules according to sales volume and number of employees.

· Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

· Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

· Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

· Interacted with customers to obtain feedback and drive satisfaction.

· Completed monthly profit and loss performance reports.

· Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.

· Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.

· Prepared annual budgets with controls to prevent overages.

· Supervised and effectively trained over 120 employees to decrease process lags and boost productivity.

· Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.

· Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in Produce, Meat, Deli and Bakery department.

· Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

· Managed inventory control, cash control, and store opening and closing procedures.

· Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

· Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

· Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

· Trained and guided team members to maintain high productivity and performance metrics.