Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Benoit N'Kutula

North Augusta,SC

Summary

Adept at leading kitchen operations and enhancing customer satisfaction, I honed my skills in food safety and team collaboration at Bojangles'. My proactive approach in training staff and developing new menu items, coupled with a knack for maintaining cleanliness, significantly reduced food waste and improved service efficiency.

Well-organized [Job Title] skilled at providing customers with accurate and quick service. Offering [Number] years of experience in customer service, preparing [Type] food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.

Friendly and dependable with knack for providing excellent customer service and maintaining clean, organized work environment. Possesses foundational knowledge of food safety regulations and basic culinary skills, such as slicing and assembling sandwiches. Committed to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

6
6
years of professional experience

Work History

Deli Associate

Publix
12.2023 - Current
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prepared salads, soups and sandwiches for customers.

Kitchen Leader

Bojangles'
04.2020 - 12.2023
  • Trained new staff members on kitchen procedures, policies, and equipment usage, fostering a well-prepared team.
  • Implemented quality control measures to guarantee customer satisfaction with each meal served.
  • Collaborated with front-of-house staff to ensure seamless communication and smooth service during busy shifts.
  • Developed new menu items, incorporating seasonal ingredients and current culinary trends.
  • Reduced food waste through diligent inventory management and proper food storage practices.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Learned other teammates' work tasks to train as backup.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Assisted in setting up and breaking down kitchen stations.
  • Trained new staff on food preparation and safety procedures.
  • Cleaned and maintained work areas, equipment and utensils.

Busser

CiCis Pizza
10.2018 - 05.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Assisted with bussing tables and cleaning up spills.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Arranged tables and chairs for special occasions and events.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Trained new staff in bussing and cleaning procedures.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

Associate in Engineering Technology - Engineering Graphics

Aiken Technical College
2276 Jefferson Davis Hwy
06-2023

High School Diploma -

Aiken
2000 Knobcone Ave
06-2020

Skills

  • Food safety
  • Cleaning and sanitizing
  • Safe food handling practices
  • Customer engagement
  • Workplace safety
  • Cleanliness and sanitation
  • Cooking
  • Proper food handling
  • Knife handling skills

Languages

French
Limited Working

Timeline

Deli Associate

Publix
12.2023 - Current

Kitchen Leader

Bojangles'
04.2020 - 12.2023

Busser

CiCis Pizza
10.2018 - 05.2019

Associate in Engineering Technology - Engineering Graphics

Aiken Technical College

High School Diploma -

Aiken
Benoit N'Kutula