Summary
Overview
Work History
Education
Skills
Timeline
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BENONN  BALUKU

BENONN BALUKU

KAMPALA

Summary

Dynamic professional with a proven track record at Coca-Cola Beverages Uganda, excelling in customer service and problem resolution.

Expertise in inventory management and stock auditing, ensuring optimal stock levels and compliance.

Recognized for training staff on safety protocols, enhancing operational efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Storekeeper

Standard Supermarket Mega Aponye Branch
01.2022 - 01.2023
  • Managed inventory levels to ensure optimal stock availability and minimize shortages.
  • Conducted regular audits of stock to verify accuracy and maintain compliance with company standards.
  • Coordinated receiving and storage processes, ensuring efficient organization of products in warehouse.
  • Trained new staff on safety protocols and operational procedures for improved efficiency and compliance.

Customer Service Representative

Coca-Cola Beverages Uganda
01.2018 - 01.2022
  • Resolved customer inquiries through effective communication and product knowledge.
  • Processed orders and returns efficiently, ensuring customer satisfaction.
  • Collaborated with cross-functional teams to address service issues promptly.
  • Maintained accurate records of customer interactions and transactions.

Education

High School Diploma -

Wisdom High School Bunyangabo District
Bunyangabo District

Skills

  • Inventory management
  • Stock auditing
  • Warehouse organization
  • Safety protocols
  • Customer service skills
  • Order processing
  • Record maintenance
  • Problem resolution
  • Shipping and receiving processes

Timeline

Storekeeper

Standard Supermarket Mega Aponye Branch
01.2022 - 01.2023

Customer Service Representative

Coca-Cola Beverages Uganda
01.2018 - 01.2022

High School Diploma -

Wisdom High School Bunyangabo District
BENONN BALUKU