BENONN BALUKU
KAMPALA
Summary
Dynamic professional with a proven track record at Coca-Cola Beverages Uganda, excelling in customer service and problem resolution.
Expertise in inventory management and stock auditing, ensuring optimal stock levels and compliance.
Recognized for training staff on safety protocols, enhancing operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Storekeeper
Standard Supermarket Mega Aponye Branch
01.2022 - 01.2023
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Conducted regular audits of stock to verify accuracy and maintain compliance with company standards.
- Coordinated receiving and storage processes, ensuring efficient organization of products in warehouse.
- Trained new staff on safety protocols and operational procedures for improved efficiency and compliance.
Customer Service Representative
Coca-Cola Beverages Uganda
01.2018 - 01.2022
- Resolved customer inquiries through effective communication and product knowledge.
- Processed orders and returns efficiently, ensuring customer satisfaction.
- Collaborated with cross-functional teams to address service issues promptly.
- Maintained accurate records of customer interactions and transactions.
Education
High School Diploma -
Wisdom High School Bunyangabo District
Bunyangabo DistrictSkills
- Inventory management
- Stock auditing
- Warehouse organization
- Safety protocols
- Customer service skills
- Order processing
- Record maintenance
- Problem resolution
- Shipping and receiving processes
Timeline
Storekeeper
Standard Supermarket Mega Aponye Branch
01.2022 - 01.2023
Customer Service Representative
Coca-Cola Beverages Uganda
01.2018 - 01.2022
High School Diploma -
Wisdom High School Bunyangabo District