Benrick Begay
Farmington,NM
Summary
Experienced Driver/Transporter offering exceptional skills in route planning gained during 4 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Strong in customer service and always big on safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transport Driver
Lyft And Uber
01.2020 - 08.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Minimized late deliveries by proactively monitoring traffic patterns and adjusting routes accordingly.
- Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
- Inspected vehicles before and after trips to verify safe and reliable operation.
Customer Service Representative
Ups Store
01.2018 - 12.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Handled packaging and shipping and creating labels for shipment.
Education
Diploma - General
Newcomb High School
Newcomb, NM05.2002
Skills
Great customer service, great driving skills, no driving records, always big on safety while driving and operating vehicles with people on board Always making sure I get the job done correctly and good at using gps and google maps
Certification
Audio Engineering certified
Photography
Business owner at Mad City Customs, LLC
Timeline
Transport Driver
Lyft And Uber
01.2020 - 08.2023
Customer Service Representative
Ups Store
01.2018 - 12.2019
Diploma - General
Newcomb High School
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