Benson Chan
Staten Island,NY
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Atria Senior Living
Manhattan, New York
06.2024 - 07.2024
- Delivered patient meals and beverages, filled water pitchers.
- Researched and identified patient billing issues to respond to patient questions and resolve.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Hen Vietnamese Kitchen and Bar
Neptune City, NJ
06.2024 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Waiter
Sao Mai
New York, NY
02.2023 - 05.2024
- Handled peak business hours in hot environments while keeping customer service top-notch
- Stayed up to date with the chef’s new menu items
- Offering friendly customer service with customers often coming back as friends.
Education
Brooklyn Technical High School
06.2023
Electrical Engineering
New York City College of Technology
Skills
- English Fluency
- Professional Appearance
- Chinese Fluency
- Communication skills
- Strategic planning
- Food safety understanding
- Upselling techniques
- Fine Dining
Certification
- Food Handlers License
Languages
English
Advanced (C1)
C1
Chinese (Mandarin)
Advanced (C1)
C1
Chinese (Cantonese)
Advanced (C1)
C1
Timeline
Server
Atria Senior Living
06.2024 - 07.2024
Server
Hen Vietnamese Kitchen and Bar
06.2024 - 07.2024
Waiter
Sao Mai
02.2023 - 05.2024
Brooklyn Technical High School
Electrical Engineering
New York City College of Technology
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