Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Benson Johnson

NOC Engineer
Boise,ID

Summary

I have been operating and tinkering with various computer systems for as long as I can remember. My ambition comes entirely from the need to learn and solve problems. I hope to continue doing as I have, finding the best ways to use systems and services as efficiently as possible.

Overview

7
7
years of professional experience

Work History

NOC Engineer

Xylem Inc.
Boise, United States
05.2022 - Current
  • Monitored network and software components according to established guidelines and best practices.
  • Supported global network users with connectivity, VPN, and access issues.
  • Started converting flexnet log script to a more thorough bash script.

Network Technician / Systems Administrator

Kuna School District
Kuna, ID
01.2017 - 05.2022
  • Handled help desk tickets for an elementary school, middle school, and a technical high school
  • Managed all Apple products for the district
  • Managed a Vsphere cluster connected to a Netapp mirrored san on a UCS B-Mini
  • Audited and reimplemented our backup solution using Kubernetes, backed by a replicated Gluster volume on ZFS
  • Implemented network monitoring and inventory using Zabbix on Kubernetes
  • Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
  • Helped manage some network gear including: A Palo firewall, Cisco switches, and Cisco APs

Computer Technician

Computer Central
Boise, United States
01.2016 - 01.2017
  • Built, installed, and set up countless computers and servers
  • Acted as the go to for all parts and server information
  • Helped broaden the reach of the company by being able to do far more server related setups and repairs

Education

High School Diploma -

Mountain View High School
Meridian, ID
09.2010 - 06.2014

Skills

Scripting Languages

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Timeline

NOC Engineer

Xylem Inc.
05.2022 - Current

Network Technician / Systems Administrator

Kuna School District
01.2017 - 05.2022

Computer Technician

Computer Central
01.2016 - 01.2017

High School Diploma -

Mountain View High School
09.2010 - 06.2014

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Benson JohnsonNOC Engineer