Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Benson Mbugua

Fort Cavazoa,TX

Summary

Professional Commercial Truck Driver with experience transporting and delivering freight for various industries. Strong communication skills to work with and support the team. Well-organized and proven record of reliability, on-time performance, defensive driving, and safety. Proficient in loading and unloading materials, monitoring driving conditions, and planning efficient routes. Service-oriented and reliable with an adaptable nature and positive mentality.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Commercial Truck Driver

Averitt Express
Cookeville, TN
02.2021 - 12.2023
  • Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
  • Inspected cargo for accuracy and completeness prior to delivery.
  • Followed safety regulations and traffic laws while driving the truck.
  • Performed pre-trip inspections of tractor and trailer before each trip.
  • Maintained accurate daily logs of travel activities.
  • Delivered goods to customers in a timely manner.
  • Loaded and unloaded freight using appropriate equipment and tools safely.
  • Recorded all deliveries accurately on paperwork provided by customer.
  • Reported any problems or delays encountered during trips promptly to supervisor.
  • Provided excellent customer service when delivering products or services.
  • Communicated with dispatchers regarding route changes due to traffic or weather conditions.
  • Monitored road conditions and reported hazardous situations to supervisors immediately.
  • Ensured compliance with DOT regulations, such as hours of service, weight limits.
  • Managed time efficiently by planning routes ahead of time based on delivery orders.
  • Coordinated with loading personnel to ensure proper securement of loads in trailer.
  • Conducted routine maintenance checks on vehicles according to established guidelines.

Commercial Truck Driver

Schneider National
Charlotte, NC
09.2020 - 12.2020
  • Loaded and unloaded freight using appropriate equipment and tools safely.
  • Provided excellent customer service when delivering products or services.
  • Communicated with dispatchers regarding route changes due to traffic or weather conditions.
  • Ensured compliance with DOT regulations, such as hours of service and weight limits.
  • Utilized GPS navigation systems to locate destinations quickly and efficiently.
  • Adhered strictly to company policies concerning health and safety standards.
  • Maintained safe driving habits to protect property and the general public on roadways.
  • Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
  • Recorded all deliveries accurately on the paperwork provided by the customers.
  • Loaded, balanced, and secured products to safely transport goods.

Box Truck Driver

C Paper
Morrisville, NC
07.2017 - 05.2020
  • Responsible for pre-trip inspections to ensure safety and compliance with DOT regulations.
  • Loaded and unloaded the truck with a pallet jack or by hand.
  • Assisted customers with loadingand unloading packages onto and off box trucks as needed.
  • Communicated with dispatchers regarding any changes in route or schedule due to traffic or weather conditions.
  • Ensured the safe transport of goods from one place to another using box truck.
  • Inspected trucks before and after trips, including checking fluid levels, tire pressure, brakes, lights.
  • Provided excellent customer service while delivering products safely and efficiently.
  • Maintained records of deliveries made including signatures from recipients upon delivery.
  • Addressed customer inquiries about product availability or delivery status in a professional manner.
  • Utilized GPS navigation system when necessary for efficient routing purposes.
  • Picked up products from warehouse or distribution center, verified content and delivered to businesses or households as schedule indicated.

Paper Machine Operator

Taylor Communications
Radcliff, KY
11.2016 - 06.2017
  • Adjusted paper machine settings to ensure proper production of desired paper product.
  • Performed routine maintenance on machines including lubrication and cleaning.
  • Conducted routine checks on equipment to identify any malfunctions or required repairs.
  • Stored supplies and materials properly while ensuring adequate stock levels at all times.
  • Prepared reports detailing production output numbers, downtime data, scrap rates.
  • Collaborated with engineering staff to develop innovative solutions for improving operational efficiencies.
  • Approved incoming materials by confirming specifications and approved finished products.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.

Packing Shipper

TLC ELIZABETH TOWN
Elizabethtown, KY
10.2015 - 08.2016
  • Performed quality checks on outgoing shipments.
  • Wrapped products in protective packaging materials as needed.
  • Received incoming shipments from suppliers and vendors with accuracy.
  • Recorded data related to shipping activities in the computer system.
  • Assisted customers with loading their vehicles when required.
  • Conducted regular maintenance on all machines used during the packing process to ensure optimal performance levels were maintained at all times.
  • Communicated with colleagues regarding any issues that arose during the packing process or shipment delivery schedule changes.
  • Delivered packages directly to customers when necessary.
  • Verified accuracy of packing lists against customer orders.
  • Identified order discrepancies and damaged items and notified supervisor.

Housekeeping Supervisor

Hilton Inn
NAIROBI, KENYA
06.2004 - 08.2015
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Implemented cost-saving measures to reduce operational costs without compromising quality standards.
  • Established effective communication between team members in order to foster a positive work environment.
  • Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.

Education

High School Diploma -

KAIRI HIGH SCHOOL
THIKA, KENYA
11-1998

Skills

  • Truck and equipment monitoring
  • Customer Satisfaction
  • Safe driving operations
  • Vehicle inspections
  • Accurate records and reports
  • Long distance driving
  • Safety Management
  • Checking loads
  • Equipment Inspections
  • Maintaining delivery logs
  • Planning routes
  • Equipment Inspection
  • Preventive Maintenance

Languages

Swahili
Native/ Bilingual

Certification

  • CDL

References

References available upon request.

Timeline

Commercial Truck Driver

Averitt Express
02.2021 - 12.2023

Commercial Truck Driver

Schneider National
09.2020 - 12.2020

Box Truck Driver

C Paper
07.2017 - 05.2020

Paper Machine Operator

Taylor Communications
11.2016 - 06.2017

Packing Shipper

TLC ELIZABETH TOWN
10.2015 - 08.2016

Housekeeping Supervisor

Hilton Inn
06.2004 - 08.2015

High School Diploma -

KAIRI HIGH SCHOOL

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