Benson Nguyen
Seattle
Summary
Motivated operations professional with foundational understanding of electrical concepts such as basic voltage, circuits, and safety practices. Demonstrates strong mechanical aptitude, attention to detail, and the ability to learn and apply technical procedures effectively. Brings hands-on experience training others, following complex procedures, and maintaining a safe, organized work environment.
Overview
10
10
years of professional experience
Work History
Mail Carrier
USPS
Burien WA
07.2023 - Current
- Sorted and delivered mail efficiently to assigned routes, ensuring accurate and timely delivery.
- Maintained knowledge of postal regulations, safety protocols, and address verification procedures.
- Managed daily route logistics, including vehicle maintenance, package handling, and scanning for tracking.
Field Operations Manager
1-800-GOT-JUNK
Seattle WA
02.2020 - 06.2023
- Exceeded customer satisfaction by finding creative solutions to problems.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
Trainer
Cree Lighting
Racine, WI
01.2016 - 12.2019
- Trainer new hire to follow standard work instructions and wiring diagrams to assemble lighting fixtures and components.
- Perform quality checks and product testing to ensure compliance with specifications and customer expectations.
- Support supervisors with onboarding documentation and performance evaluations.
Education
GED -
Gateway Technical College
Racine, WI01.2012
Skills
- Basic electrical knowledge (circuits, wiring, outlets, switches)
- Use of hand and power tools safely
- Installation of lighting and fixtures
- Strong attention to detail
- Teamwork and collaboration
- Ability to follow instructions and technical manuals
- Time management and reliability
Timeline
Mail Carrier
USPS
07.2023 - Current
Field Operations Manager
1-800-GOT-JUNK
02.2020 - 06.2023
Trainer
Cree Lighting
01.2016 - 12.2019
GED -
Gateway Technical College