Bentley Chong Wan

Leadership and Strategic Planning:

• Directly contributes to strategic decision-making, demonstrating a proven ability to guide organizational growth and implement effective policies
• Identifies and develops profitable and sustainable business streams, showcasing a proactive approach to organizational development

Financial Management and Contractual Obligations:

• Manages all accounting and payroll functions, ensuring meticulous financial oversight and compliance with regulations
• Expertise in Gusto Payroll, ADP Payroll systems, and QuickBooks Accounting demonstrates proficiency in managing complex financial systems
• Directly responsible for managing company cashflow and budget implementation, fulfilling the need to oversee discharged contractual obligations

Staff Supervision and Training:

• While primarily focused on financial management, the role inherently involves coordinating with staff, ensuring operational efficiency, and contributing to a cohesive work environment
• Understand the needs of staff, and implement training as needed
• Coaching and Mentoring of staff

Service Design and Implementation:

• Contributed to strategic decision-making, including the identification and development of new service streams, demonstrating a proactive approach to service enhancement.

• Demonstrated exceptional customer service and communication skills in a dynamic environment, fostering positive interactions with diverse individuals and enhancing adaptability to changing needs.
• Developed strong problem-solving and adaptability skills by navigating diverse situations and providing consistent service in a fast paced environment.

• Delivered comprehensive personal care and support, developing exceptional interpersonal skills and a deep understanding of individual needs, directly contributing to effective person-centered service delivery.
• Cultivated strong empathetic communication and patient problem-solving skills through providing individualized care, essential for fostering positive client relationships and addressing diverse support requirements

Business Consultancy and Training:

• Provided strategic consultancy services to businesses, including developing and implementing business plans and improvement strategies.
• Designed and conducted training sessions, evidencing the ability to develop staff competencies and ensure consistent service delivery.
• This demonstrates experience in staff development, and training, which is a key component of staff supervision.

• Led a team of 17, demonstrating strong supervisory and management skills
• Managed programming schedules and ensured content quality, showcasing the ability to oversee complex operational processes
• This shows experience in staff supervision and project planning

• Developed expertise in financial management, strategic planning, and client portfolio management
• Assessed loan applications, demonstrating strong analytical and decision-making skills
• This experience shows his budgeting and contractual obligation skills

• Developed foundational skills in education and mentoring, which are transferable to staff training and development
• This shows early experience in developing others