Bentley Floyd
Valley,AL
Summary
Proven track record in enhancing customer experience and streamlining transactions, demonstrated at Capital City Bank. Expert in managing high-volume transactions with exceptional accuracy and professionalism. Skilled in relationship building, fostering customer loyalty, and employing excellent time management. Achieves results through a goal-oriented focus and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Teller III
Capital City Bank
08.2022 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Cashier
Point Nutrition
03.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
Education
The University of Alabama
Tuscaloosa, AL05.2026
Associate of Science -
Southern Union State Community College
Wadley, AL 05.2021
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Relationship building and management
- Goal-oriented focus
- Patience and Empathy
- Positive
Timeline
Teller III
Capital City Bank
08.2022 - Current
Cashier
Point Nutrition
03.2020 - 08.2022
Education
The University of Alabama
Associate of Science -
Southern Union State Community College
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