Benton Pierre
Miramar,FL
Summary
I am self promoter academic knowledge and experience which uplifting my business expertise and I also have knowledge in work environment that supposed to promote gain and control in order to expect powerful returns,so, my background in. Business is nonetheless can talk for itself because I started my own venture which I experience powerful dividend through my knowledge of doing business in the public and Private sector,so my background in business is strong also able to display my techniques
Overview
11
11
years of professional experience
Work History
Manager on Duty
Keolis Of North America
1600 N E 7 Ave Dania Beach ,Fla 33004
02.2012 - 11.2022
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
- Strengthened relationships with key clients through regular communication and proactive problemsolving.
- Led successful cross-functional projects to drive business growth and improve operational efficiency.
- Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
Education
Associate In Science - Broadcast Journalism
City College - Fort Lauderdale
Fort Lauderdale, FL12.2006
Skills
- Employee Training and Development
- Process Improvement Strategies
- Conflict Resolution Techniques
- Time Management Expertise
- Goal Setting and Achievement
- Strategic planning knowledge
- Team leadership qualities
- Problem-solving abilities
- Change management experience
- Organizational skills
- Technical skills proficiency
Timeline
Manager on Duty
Keolis Of North America
02.2012 - 11.2022
Associate In Science - Broadcast Journalism
City College - Fort Lauderdale