Benton "Andy" Downey

Work History

Material/Forklift Operator

Yellow Freight

10.1998 - Current

Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded materials and goods at designated locations for best project availability.
Removed orders from storage, wrapped, and staged for shipments.
Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Communicated with floor managers to determine merchandise placement.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Inspected equipment for defects and performed repairs or maintenance tasks.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Assessed equipment for damage, wear, battery life, and fluid levels.
Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Adjusted machinery and notified supervisors of malfunctions.
Drove equipment from one site to another to deliver tools and complete jobs.
Weighed materials or products to record weight or other production data on tags or labels.
Promoted operational efficiency by maximizing loads on each transfer.
Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
Generated production data to complete necessary paperwork by accurately measuring and weighing materials.

Warehouse Lead

Sharp Electronics

05.1994 - 10.1998

Trained employees on equipment operation and safety protocols.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Supervised warehouse operations by managing employees during shifts.
Oversaw daily operations and shipping and handling processes.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Kept storage areas organized, clean, and secure to fully protect company assets.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Followed verbal and written instructions to properly move and ship products.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Maintained top performance standards while working in hot warehouse environment.
Performed inventories and stocked new equipment and [Product].
Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Acted as liaison between company departments and warehouse teams.

Cook

Plush Pippin Restaurant

04.1980 - 09.1995

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Seasoned and cooked food according to recipes or personal judgment and experience.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Communicated closely with servers to fully understand special orders for customers.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Maintained food safety and sanitation standards.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed strict standards for food handling and safety, minimizing risks to customers.
Managed opening and closing shift kitchen tasks.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Monitored food quality and presentation to maintain high standards.
Prepared and served various food items in fast-paced [Type] environment.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Measured and mixed ingredients according to precise recipes for best results.
Measured, weighed and mixed appropriate ingredients according to recipe directions.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Adjusted recipes based on ingredient availability or customer request.
Trained and supervised cooking staff to expertly meet daily needs.
Identified inefficiencies leading to improved productivity.
Suggested actionable improvements to streamline training procedures.

Production Worker

Sharp Electronics

04.1991 - 05.1994

Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Resolved issues quickly to maintain productivity goals.
Organized work to meet demanding production goals.
Inspected and adjusted work performed to meet expectations.
Participated in regular meetings with team members to discuss production updates.
Took on additional shifts during peak work periods to keep projects on schedule.
Inspected final products to assess compliance with quality standards and established tolerances.
Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Assembled and tested various products to meet production requirements and quality control standards.
Managed inventory levels and restocked supplies to keep up with high production needs.
Troubleshot production issues and provided timely solutions.
Made sure that products were produced on time and are of good quality.
Maintained organized work area by cleaning and removing hazards.
Met production targets and tight deadlines by collaborating closely with team members.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Inspected finished products for quality and adherence to customer specifications.
Assembled products according to changing daily work orders and specific customer needs.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Examined incoming materials and compared to documentation for accuracy and quality.
Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Chef

Ringside East Restaurant

03.1990 - 04.1991

Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Placed orders to restock items before supplies ran out.
Handled and stored food to eliminate illness and prevent cross-contamination.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Maintained well-organized mise en place to keep work consistent.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Cooked memorable dishes that brought new customers into establishment.
Modernized work processes to reduce guest wait times and boost daily output.
Coordinated with team members to prepare orders on time.
Disciplined and dedicated to meeting high-quality standards.
Evaluated food products to verify freshness and quality.
Set up and broke down kitchen for service.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Utilized culinary techniques to create visually appealing dishes.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Monitored food production to verify quality and consistency.

Chef

Sea Galley Restaurant

02.1989 - 04.1990

Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Placed orders to restock items before supplies ran out.
Handled and stored food to eliminate illness and prevent cross-contamination.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Maintained well-organized mise en place to keep work consistent.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Cooked memorable dishes that brought new customers into establishment.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Collaborated with staff members to create meals for large banquets.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Coordinated with team members to prepare orders on time.
Assisted with menu development and planning.
Disciplined and dedicated to meeting high-quality standards.
Evaluated food products to verify freshness and quality.
Set up and broke down kitchen for service.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Utilized culinary techniques to create visually appealing dishes.
Developed and remained accountable for safety, quality, consistency and adherence to standards.
Monitored food production to verify quality and consistency.
Modified recipes to accommodate dietary restrictions and allergies.
Participated in food tastings and taste tests.

Manager

Restaurant

09.1985 - 02.1989

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Identified and communicated customer needs to supply chain capacity and quality teams.
Set aggressive targets for employees to drive company success and strengthen motivation.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Launched quality assurance practices for each phase of development
Streamlined and monitored quality programs to alleviate overdue compliance activities.

Summary

Overview

Work History

Material/Forklift Operator

Warehouse Lead

Cook

Production Worker

Chef

Chef

Manager

Education

High School Diploma -

Skills

Accomplishments

First Degree Black Belt

Timeline

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