Summary
Overview
Work History
Education
Skills
Research publications
Teaching & Mentoring experience
Timeline
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Benu Changmai

Seattle,WA

Summary

Innovative and results-driven Software Engineer with over 5 years of experience in machine learning and artificial intelligence, specializing in building and scaling intelligent systems that drive significant impact. I have a proven track record of enhancing personalization, optimizing content ranking, and developing AI-powered solutions across leading tech platforms. My expertise spans foundational research and on-device AI at Samsung, enhancing Alexa AI's ranking capabilities at Amazon, and driving creator growth and GenAI advancements at Meta

Overview

7
7
years of professional experience

Work History

Senior ML Engineer

Meta
07.2022 - Current

Meta GenAI Discovery Team (current)

  • Developing GenAI-powered entry points, enabling user interaction with MetaAI and its capabilities
  • Helped expand MetaAI to support 7 international languages on MetaAI entry points
  • Currently leading efforts to build new sources for relevant prompt suggestions and improve personalization by developing the ranking module for MetaAI prompts


Facebook Video Ranking Team

  • Built the ML foundations for Video Ranking and Recommendations for growing Video (reels) creators and their content on FB
  • Improved creator metrics such as Producer DAU (+7.3%), manifold engagement quality, and cold content breakout (+20%)
  • Built critical infrastructure for content retrieval, focusing on efficient indexing, query processing, and real-time video retrieval
  • Enhanced personalization through improved early-stage ranking by user interest profiling and generating rich content representations

Software Development Engineer

Amazon
06.2021 - 07.2022

Alexa AI Dynamic Routing

  • Developed infrastructure and software solutions for ranking Alexa skills which serve voice requests of Alexa voice assistant customers
  • Designed and built platform for model learning of rule- based ranking policies resulting in enhanced model performance and reduced reliance on static rules (Alexa AI)

Software Research Engineer

Samsung Research Institute
07.2017 - 08.2019

On-device AI team

  • Worked as a research engineer dedicated to bringing artificial intelligence to software solutions in Android Platform Division
  • Successfully commercialized smart feature called AliveSMS for India-based Samsung smartphones which intelligently extracts important user-actionable information from SMS
  • Built on-device light-weight neural models (CNN, RNN, LSTM, ResNet) and NLP solutions (NER, LDA, classification, natural language parsers) as API services for the Bixby personal assistant in Samsung mobile devices
  • Built on-device Knowledge reasoning inference engines for use in personal recommendation systems (part of Bixby assistant)

Education

Master of Science in Computer Science -

University of California, Santa Barbara
03.2021

Bachelor of Technology in Computer Science & Engineering -

National Institute of Technology, Karnataka
05.2017

Skills

  • Ranking
  • Recommender Systems
  • Deep Personalization
  • Generative AI
  • LLM
  • Transformers
  • Deep Learning
  • NLP
  • BERT
  • Reinforcement Learning
  • Python
  • Java

Research publications

On-device user intent prediction for context and sequence aware recommendation

September 2019

Context-aware Recommendation System Workshop


Normalized Videosnapping: a non-linear video synchronization approach

August 2017

Contemporary Computing (IC3), International Conference (IEEE)

Teaching & Mentoring experience

  • Graduate Teaching Assistant, University of California, Santa Barbara, Conducted instruction sessions for Undergraduate courses - Network Computing (Winter 2020), Human Computer Interaction (Spring 2020), Introduction to Artificial Intelligence (Fall 2020).


  • Mentored and onboarded summer interns and fresh hires at Samsung, Amazon and Meta

Timeline

Senior ML Engineer

Meta
07.2022 - Current

Software Development Engineer

Amazon
06.2021 - 07.2022

Software Research Engineer

Samsung Research Institute
07.2017 - 08.2019

Master of Science in Computer Science -

University of California, Santa Barbara

Bachelor of Technology in Computer Science & Engineering -

National Institute of Technology, Karnataka
Benu Changmai