Benuvard Spiller
Hearne
Summary
Cooperative forklift operator with several years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities.
Hardworking and observant professional with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. .
Overview
19
19
years of professional experience
2008
2008
years of post-secondary education
Work History
Forklift Operator
Builders FirstSource
Hearne
12.2021 - Current
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Ensured safety procedures were followed when operating forklifts.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Loaded pallets onto trailers for shipment.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Collaborated with team members on various tasks related to storage and transport operations.
- Adhered strictly to company policies concerning operation of material handling equipment.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
Team Leader
Jack in the Box
College station
02.2010 - 03.2021
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Ensured compliance with all safety regulations in the workplace.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Developed strategies for problem solving and conflict resolution among team members.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Maintained a positive work environment that promoted collaboration between team members.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Conducted regular performance reviews to assess individual team member progress.
- Created training materials and conducted group trainings on new processes or procedures.
- Established clear expectations for employees, providing guidance when needed.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Reviewed completed work to verify consistency, quality, and conformance.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Maintained positive working relationship with fellow staff and management.
- Organized client meetings to provide project updates.
- Analyzed key performance indicators to identify effective strategies.
- Worked closely with human resources to support employee management and organizational planning.
- Assessed company operations for compliance with safety standards.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Maintained daily inventory to facilitate successful material distribution.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Motivated team members through recognition programs and performance-based incentives.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
Sandblaster/Powder Coater Painter
Jack Rabbit Manufacturing
Bryan
04.2018 - 10.2019
- Mixed abrasive material with water to create a slurry for blasting.
- Provided assistance in the loading and unloading of materials into the sandblast cabinet or onto blast tables.
- Monitored air pressure levels throughout the duration of the project to ensure consistent results.
- Troubleshot problems with equipment or processes if they occurred during operations.
- Repaired damaged components using welding techniques prior to beginning any sandblasting work.
- Established containment barriers around areas where blasting was taking place.
- Performed daily maintenance checks on machinery before use in order to identify potential issues.
- Cleaned and maintained all sandblasting equipment after each job was completed.
- Followed established environmental regulations when disposing of waste generated from projects.
- Adjusted nozzle size and pressure settings on the sandblaster to achieve desired results.
- Used hand tools such as chisels, hammers, scrapers, wire brushes for more detailed cleaning tasks.
Cashier
H.e.b.
Bryan
06.2009 - 01.2010
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed sales transactions to prevent long customer wait times.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customer questions and provided store information.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Discounted purchases by scanning and redeeming coupons.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collected payments and provided accurate change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
Substitute Teacher
Hearne High School
Hearne
01.2008 - 05.2009
- Monitored student progress throughout the day.
- Implemented differentiated instruction strategies based on individual student needs.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Collaborated with other teachers to ensure student success.
- Developed creative learning strategies to engage all types of learners.
- Encouraged positive behavior among students through effective communication techniques.
- Integrated technology into lessons whenever possible.
- Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
- Maintained accurate records of student attendance and performance.
- Participated in professional development programs related to education topics.
- Organized lesson plans and activities for students.
- Administered tests and assessments according to school guidelines.
- Created an environment conducive to learning while managing challenging behaviors.
- Implemented school policies and procedures in the classroom.
- Participated in staff meetings and professional development workshops.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Addressed individual student needs and accommodated learning differences.
Stocker/Bagger
Godwin's Super Market
Hearne
03.2006 - 03.2008
- Participated in physical inventories of stock on hand periodically.
- Inspected stock for damage or defects and reported issues to management.
- Processed returns quickly and accurately according to company policy.
- Maintained accurate inventory levels through regular stock checks.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Assisted with store displays and window dressing as needed.
- Removed outdated products from shelves in accordance with company policy.
- Packed boxes for shipment using appropriate packing materials.
- Provided customer service by answering questions about product location, price and availability.
- Ensured that all products were labeled properly before stocking the shelves.
- Arranged merchandise in an attractive manner to promote sales.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Verified pricing accuracy on shelves against invoices from vendors.
- Sorted returned merchandise for restocking or disposal.
- Stocked shelves with newly arrived products.
- Monitored expiration dates of perishable items to ensure freshness.
- Organized storage areas for efficient use of space.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Palletized merchandise for easy movement to sales floor locations.
- Lifted materials of varied weights on regular basis.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Education
Bachelor of Education -
Paul Quinn College
Dallas , Texas 08.2007 - 05.2008
Hearne High School
Hearne, TXSkills
- Forklift operation
- Inventory management
- Equipment maintenance
- Safety compliance
- Warehouse organization
- Team collaboration
- Data analysis
- Customer service
- Time management
- Staff training
- Workplace cleanliness
- OSHA compliance
- Stock rotation
- Certified forklift operator
- Loading and unloading
- Certified pallet jack operator
Timeline
Forklift Operator
Builders FirstSource
12.2021 - Current
Sandblaster/Powder Coater Painter
Jack Rabbit Manufacturing
04.2018 - 10.2019
Team Leader
Jack in the Box
02.2010 - 03.2021
Cashier
H.e.b.
06.2009 - 01.2010
Substitute Teacher
Hearne High School
01.2008 - 05.2009
Bachelor of Education -
Paul Quinn College
08.2007 - 05.2008
Stocker/Bagger
Godwin's Super Market
03.2006 - 03.2008
Hearne High School