Dedicated owner/operator with a strong work ethic and proven customer service skills. Excelled in building client relationships and managing operations, leading to increased customer satisfaction and repeat business.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Operator
V.S. & Son Landscaping LLC
02.2020 - Current
Managed daily operations, ensuring efficient workflow and high-quality landscaping services.
Developed and maintained positive client relationships, resulting in repeat business and referrals.
Supervised a team of landscapers, providing training and mentorship to enhance skill sets.
Conducted assessments to identify client needs and recommend appropriate landscaping solutions.
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Consulted with customers to assess needs and propose optimal solutions.
Executed daily sales and marketing strategies for landscape services, encompassing both recurring and one-time projects.
Increased customer satisfaction by providing high-quality services and timely communication.
Lead Landscape Laborer
Kent Greenhouse
03.2019 - 02.2020
Collaborated with team members to complete projects efficiently while adhering to deadlines and quality standards.
Operated landscaping equipment, including mowers and trimmers, ensuring optimal performance and safety.
Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
Landscape Foreman
Van Schaack Landscaping
06.2016 - 02.2020
Supervised daily landscape maintenance operations, ensuring quality and safety standards were met.
Coordinated team schedules, optimizing workforce allocation for efficiency in project completion.
Executed targeted outreach to prospective and existing clients to promote landscape services.
Managed customer relations effectively, prioritizing satisfaction and loyalty.
Grounds Maintenance Worker
Town Of West Hartford
01.2013 - 02.2016
Operated and maintained landscaping equipment for optimal performance and efficiency.
Performed routine inspections of grounds to ensure safety and aesthetic standards were met.
Collaborated with team members to execute seasonal planting, pruning, and mulching activities.
Assisted in seasonal preparation tasks, such as snow removal or planting new foliage.
Participated in ongoing training opportunities to stay current on industry best practices and improve personal skills in grounds maintenance.