Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Benzi Harris

Wildwood,FL

Summary

Accomplished Driver with a clean driving record and extensive experience at Frito Lay, recognized for enhancing customer satisfaction through punctual deliveries. Proven ability in time management and exceptional customer service, coupled with a strong commitment to safety and compliance, significantly reducing accident rates while training new drivers at Waste Management Company.

Overview

20
20
years of professional experience

Work History

Driver

Frito Lay
11.2024 - 02.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.

Driver Trainer

Waste Management Company
05.2005 - 02.2024
  • Identified driver training needs to make recommendations to manager.
  • Developed tailored training programs for individual drivers, addressing specific areas of improvement.
  • Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
  • Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
  • Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
  • Reduced accident rates within the company through comprehensive driver education and evaluation.
  • Maintained regulatory compliance documentation to promote safety and compliance culture.
  • Contributed to the development of company-wide safety initiatives by sharing insights gained through hands-on training experiences with drivers.
  • Taught drivers how to drive, shift and back up trucks.
  • Maintained accurate records of driver certifications, licenses, endorsements, and other required documentation for regulatory compliance purposes.
  • Established a positive learning environment, fostering open communication between trainers and trainees.
  • Provided detailed reports on driver progress to management, supporting informed decisions regarding staffing needs and promotions.
  • Collaborated with supervisor of transportation to discuss department needs and goals.
  • Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
  • Collaborated with management to identify areas of improvement and develop targeted training initiatives.
  • Coordinated training programs and curriculum to train drivers on Type transportation.
  • Scheduled safety meetings and briefings with transportation supervisor.
  • Coordinated all company and regulatory paperwork.
  • Supported retention efforts by recognizing and rewarding driver achievements, fostering a positive and motivating work atmosphere.
  • Conducted total of Number miles of training with each driver.
  • Instructed on important Type regulations and company policies.
  • Conducted test screenings for driver candidates and tabulated results.
  • Improved fleet efficiency through regular vehicle inspections and maintenance scheduling, optimizing vehicle use.
  • Scheduled mileage readings for reporting to accounting office and vendors.
  • Contributed to incident reviews and investigated field occurrences to report to supervisor.
  • Managed scheduling of training sessions to accommodate diverse availability needs among trainee groups while maximizing resource utilization efficiently and effectively.
  • Tracked daily driver logs to comply with regulatory standards.
  • Developed and implemented training materials and course updates.
  • Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
  • Conducted new hire training on multiple routes with preferred work methods and safety.
  • Boosted driver confidence with hands-on guidance, ensuring thorough understanding of vehicle operation and maintenance.
  • Implemented tracking system for driver progress, facilitating targeted support and interventions where necessary.
  • Empowered drivers with knowledge of emergency response procedures, significantly improving preparedness for unforeseen events.
  • Coordinated with management to align training objectives with organizational safety goals, leading to enhanced compliance.
  • Streamlined onboarding process for new hires, integrating practical road tests and evaluation metrics.
  • Met training needs with well-organized, factual programs based on contemporary requirements.
  • Deployed technology and current research in instruction and monitored students' progress in use of online learning materials and technology.

Education

Diploma -

Wildwood High School
Wildwood, FL
06.1997

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record

Accomplishments

Safe driver of the year award 3 times in a row .

Timeline

Driver

Frito Lay
11.2024 - 02.2025

Driver Trainer

Waste Management Company
05.2005 - 02.2024

Diploma -

Wildwood High School

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Benzi Harris