Benz Jeither Tamayo
Gaithersburg,MD
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Front Office Receptionist
Bethesda Dental Specialists LLC
09.2021 - Current
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Maintained clean reception area to promote positive, professional environment for clients.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
Barista Trainer
Starbucks
01.2019 - 08.2021
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Fast Food Crew Member
McDonalds
11.2015 - 09.2016
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Education
Bachelor of Science - Computer Science
University of Maryland, Baltimore County
Baltimore, MD12.2024
Skills
- HTML, CSS, Javascript
- Python
- Software Engineering
- Cybersecurity Fundamentals
- Strong programming skills
- JIRA
- Customer Support
- Troubleshooting
- Verbal and written communication
- Microsoft Teams
Timeline
Front Office Receptionist
Bethesda Dental Specialists LLC
09.2021 - Current
Barista Trainer
Starbucks
01.2019 - 08.2021
Fast Food Crew Member
McDonalds
11.2015 - 09.2016
Bachelor of Science - Computer Science
University of Maryland, Baltimore County
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