Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Beranna Moody

Irvine,CA

Summary

Proven administrative professional with a track record of enhancing patient experience at Providence Health Care. Excelled in organization and time management, significantly improving front office efficiency. Skilled in data entry and adept at maintaining confidentiality, consistently adhering to HIPAA guidelines. Demonstrates exceptional telephone etiquette and a commitment to providing outstanding customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Dr Lasry Dental
02.2022 - 01.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.

Administrative Assistant

Providence Health Care
10.2020 - 05.2022
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.

Education

Mcfarland High

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling appointments
  • Greeting and Seating Clients
  • Data inputting

Certification

CPR certified Xray-certification HIPPA

Dental practice ACT

Timeline

Receptionist

Dr Lasry Dental
02.2022 - 01.2023

Administrative Assistant

Providence Health Care
10.2020 - 05.2022

Mcfarland High

Similar Profiles

CREATE PROFILE
Beranna Moody