Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Additional Information
Timeline
Generic

Berdette Berger

Maple Grove,MN

Summary

Dynamic healthcare leader with extensive experience at Minneapolis VA Health Care System, excelling in project management and compliance auditing. Proven track record in developing impactful programs, enhancing patient care, and fostering stakeholder engagement. Recognized for innovative solutions, including a program that won the VA Women’s Health Research Impact Award for 2023.

Overview

36
36
years of professional experience

Work History

Pap Hub and Spoke Program Manager

MINNEAPOLIS VA HEALTH CARE SYSTEM
09.2022 - Current
  • Use multiple computer programs and software
  • Created a tracking system within Microsoft List
  • Responsible for development, expansion, and oversight of the program to review and result Pap results for Women’s Health providers within VISN 23
  • Plan, organize, and coordinate interfacility services and programs from the Hub site into the Spoke sites
  • Create service agreement, SOP, and governing documents for the program
  • Report to and work with VISN leadership
  • Present at National and VISN level leadership meetings
  • Monitor performance metrics
  • Ensure compliance with policies and regulations including, directives, MOU’s, service agreements, and American Society for Colposcopy and Cervical Pathology (ASCCP) guidelines
  • Work closely with Women Veteran Program Managers across the VISN to implement the program, support the staff after implementation, and collaborate to solve problems in real time
  • Coach, mentor, and role model professional behavior
  • Facilitate monthly meetings for program and clinical staff and annual touch base meetings with Spoke sites
  • Develop training plan for preceptors and new hires
  • Facilitate education and professional development of staff, present program data and success at many conferences and through poster presentations
  • Collaborate with research to survey providers and patients and adapt the program based on outcome data
  • Program won VA Women’s Health Research Impact Award for 2023
  • Lead the VISN 23 Advancing Women’s Health Comprehensive Breast Care Workgroup

Tele Critical Care Simulation Coordinator

MINNEAPOLIS VA HEALTH CARE SYSTEM
11.2021 - 09.2022
  • Work under a National Program creating educational partnerships for the TeleCritical Care Program
  • Develop and implement simulation with ICU’s in multiple locations in the VA system
  • Participate and lead workgroups during the merger of the East and West TeleCritical Care program as they merge into a National program
  • Develop and write LOP’s and SOP’s for implementation in the program
  • Develop and write Performance Standards for the program
  • Other duties as assigned, developing documents, and supporting the program and merger

Professional Governance Coordinator

MINNEAPOLIS VA HEALTH CARE SYSTEM
08.2020 - 11.2021
  • Continually research best practices related to quality outcomes, patient safety, and ways to integrate information and knowledge into practice
  • Work to develop processes for Professional Governance implementation and HRO alignment with the facility
  • Creation of bylaws, SOP’s, and policies
  • Track and trend documents and outcomes
  • Active member of the ONS Nursing Excellence Collaborative and the ONS Collaborative Steering Committee
  • Created the process for the start of the Nursing Quality Council, Nursing Professional Development Council, and the Nursing Professional Practice Council, Nursing Recognition, Workforce, and Workplace Council, Evidence-Based Practice/Research Council, and the Nursing Informatics Council
  • Attend all Council meetings as an advisor/facilitator
  • Developed a LEAF application and a process for voting on membership
  • Facilitated and mentored the Unit Based Council Chairs in the forming of Council meetings
  • Formed and co-chair the Professional Governance Steering Committee
  • Lead and develop the group and process for facility wide implementation of Professional Governance
  • Consult and educate Nurse Managers on the preprocesses of Professional Governance
  • Support and assist Nurse Managers and Assistant Nurse Managers in the development of UBC’s in their wards

Special Projects Officer

MINNEAPOLIS VA HEALTH CARE SYSTEM
03.2016 - 08.2020
  • Researched and created the process of Professional/Shared Governance implementation at the Minneapolis VAHCS
  • Created and hosted a Nurse Manager and Assistant Nurse Manager retreat to facilitate an efficient roll out of the processes, professional governance model, and the creation of Unit Based Councils
  • Met with ward nurse managers, assistant nurse managers, and Unit Based Council staff to explore ways to best implement Professional/Shared Governance on their ward
  • Presented in conjunction with the Nurse Executive/Deputy Nurse Executive at 1-hour Professional Governance Implementation Sessions that were open to all hospital staff and Executive Leadership
  • Answer questions and provide updates at the monthly Nurse Manager and Assistant Nurse Manager meetings
  • Supported Community Care during their consult closure process
  • Reviewed Veteran charts and requested records to decrease the back log of open consults
  • Communicated with the assigned case RN and the Associate Chief if it was a complicated case
  • Facilitated the development of education processes for Care in the Community
  • Active member of Policy and Procedure committee
  • Reviewed and updated policies to reflect current evidence-based practice throughout the facility and with multiple disciplines
  • Contributed ideas and recommendations for change related to policies to support nursing organization wide
  • Provided ongoing support and response to internal and external communications from the VHA Office of Procurement and Logistics
  • Clinical Lead on Integrated Product Team for National supply chain project
  • Lead, created, and supported the Integrated Product Teams Nationally for Wound Care, Emergency Medical, and IV and Irrigation Teams
  • Recruited and created the Wound Care Team nationally with nurses across the country working to support this project
  • As a Clinical leader and Integrated Project Team Chair developed and provided education to project managers and consulting company staff as well as collaborated with the members of the National Integrated Product Team (IPT) for the VHA Office of Procurement and Logistics
  • Worked closely with all IPT members allowed anticipation and planning for unexpected challenges and the implementation of the necessary resources to facilitate change while supporting the project
  • Role and responsibility of Clinical lead as well as Integrated Project Team Chair, successfully leading IPT’s (Integrated Product Teams) through the product evaluation process to improve the outcome of supplies being provided for Veteran use
  • Worked closely with the VHA office of Procurement and Logistics Operations in Washington, DC to keep the local logistics office apprised of status changes and requests for resources
  • Supported the MSPV-NG’s (Med-Surg Prime Vendor-Next Generation) organizational process at the National and Local level which led to improved outcomes at the program and service level
  • Received Department of Veterans Affairs Certificate of Appreciation for support and contributions as Chair of the Wound Care Integrated Product Team of VHA’s Healthcare Commodities Program Office
  • Provided instruction for the TCHP (Twin Cities Health Professionals Education Consortium) course of Evidence Based Practice to VA nurses as well as nurses from HCMC and other local hospital nursing staff
  • This course empowered nurses to identify a problem on their unit and a create a solution that they can use to proactively address the challenges within their work area
  • Frequently investigated and evaluated current and future nursing practice, new methods, and technologies on multiple projects
  • Reported and made recommendations based on the findings in written briefs presented to the Deputy Nurse Executive
  • Examples include research on hand hygiene, hospital acquired infections, electronic charting and best practice, patient flow throughout the hospital, and best methods of providing one to one care to patients that are a danger to themselves
  • Led a workgroup to improve patient flow between the ED and the inpatient wards
  • The focus was aimed at communication between assistant nurse managers and bed coordinators
  • The group approached the problem in a methodical fashion by mapping out processes and workflow to identify areas that worked well and gaps in the process that would benefit from process improvement
  • Outcome of this project was the combination of two workflow sheets to ensure that both groups were collecting and reporting consistent information to improve the timely bed placement of Veterans
  • First measurement data indicated improved qualitative outcomes on the side of nursing with consistent processes
  • Member of Healthcare Education Industry Partnership (HEIP) Council of Minnesota
  • Presented on the possibility of using military experience to translate to college credits
  • Discussed how the Higher Education industry responds to pandemics and supports students, facilities, and industry during a time of crisis
  • Provided communication, information, and proficiency notification to 24 Research and Non-traditional nurses; assist with proficiency writing when requested
  • Member and leader on multiple Nursing Leadership committees’, NLC (Nursing Leadership Council), ECONS (Executive Committee of the Nursing Staff), Nursing Research/EBP (Evidence Based Practice), NPC (Nurse Practice Council), Nursing Protocols, CPRC (Clinical Product Review Committee), and Patient Safety-Medication Review, Check Point committee, Chair of Nursing Evidence Based Practice Committee
  • Collaboratively created, developed, and implemented simulation for the BRO (Behavioral Recovery Outreach) team
  • The goal of the class and simulation were to experience the impact dementia has on an individual as well as to gain understanding of behaviors exhibited by Veterans
  • The learner participated in a simulation that immersed them in a scenario that demonstrated the challenges of a dementia patient
  • The overall goal of the class was to improve dementia care and support quality of life of the Veteran
  • An integral member of the interdisciplinary simulation team, leading medical, nursing, and pharmacy students through simulations over the course of their 9-month academic year
  • Developed the simulations, implementation of the simulation, managed the mannequin during the implementation of the simulation scenario, debriefing, and actor scripting were some of the many facets of this project
  • Student feedback consistently reflected growth and development in their own practice as well as an increased confidence during interpersonal interactions, leading to outcomes of improved Veteran care at the bedside and throughout our community

Nursing Faculty-Instructor

WINONA STATE UNIVERSITY
05.2019 - 06.2019
  • Created and implemented a 2 credit Veteran Centered Care Online Course
  • Instructed 18 students about the complex healthcare needs of the Veteran population and how the Veteran’s time of service can impact their health and wellness

Adjunct Clinical Professor

VANAP/University of Minnesota
08.2014 - 03.2016
  • Adjunct Clinical Professor for the VANAP/University of Minnesota (U of M) program, facilitated clinical conference for 20 students, lectured to 150 students in person and via V-tel
  • Provided clinical instruction in medical-surgical nursing at the VA as well as instructed sophomore nursing students in the lab setting at the U of M
  • Outcome was students successfully graduating from the program, providing job references to facilitate hiring at the VA, and remaining connected with the graduates in a mentor role

Nursing Faculty-Associate Instructor

RASMUSSEN COLLEGE
11.2010 - 08.2014
  • Lecture prep and facilitation for 25 students
  • Nursing home clinical instructor
  • Organizer of clinical schedules for 25 students
  • Courses of instruction-
  • Fundamentals of Nursing
  • Medical Surgical Nursing final quarter
  • Laboratory clinical instructor
  • Various online classes
  • Organizer and facilitator of quarterly pinning ceremonies
  • Preceptor and mentor to new faculty

Organ Donation Coordinator

LIFESOURCE
06.2004 - 11.2010
  • Traveled to the donor location, covering a three-state geographical area
  • Family approach and consent for donation
  • Clinical management of donor in ICU, write orders, manage vent setting, optimize organ function
  • Utilize computer software, organ criteria and UNOS guidelines to allocate organs for transplant
  • Communicate with transplant coordinator and physicians
  • Coordinate travel of transplant surgeons and procurement teams to location of donor
  • Coordinate organ procurement in the operating room including verifying correct organ traveling to correct recipient

Emergency Department Registered Nurse

NORTH MEMORIAL MEDICAL CENTER
06.2000 - 06.2004
  • Provide nursing assessment, care and treatment to all patients presenting to the Emergency Department
  • Triage assessment, evaluation, and room coordination
  • Charge nurse including making staff assignments, coordinating ambulance arrivals, trauma team activation, STEMI activation as well as responsibility for patient flow through the department
  • Award winning preceptor

Labor and Delivery Registered Nurse

NORTH MEMORIAL MEDICAL CENTER
06.1989 - 06.2000
  • Unit shift coordinator-responsible for shift staffing, schedule, room assignments and patient flow
  • Provide care to pregnant women from antepartum to postpartum
  • Circulate for C-sections
  • Award winning department for the implementation of fetal monitor surveillance and computerized charting

Education

<ul><li>Green Belt Systems Redesign (expected</li></ul> -

10.2024

<ul><li>Classes</li><li>High Reliability Leadership Academy</li></ul> -

02.2024

<ul><li>VHA Systems Redesign and Improvement Lean Green Belt Course</li></ul> -

09.2023

04.2023

Shark Tank Pap Hub and Spoke Program Pitch of the Day -

01.2023

<ul><li>Certificate of Appreciation for MSPV-NG and MSPV 2.0 for outstanding support and</li></ul> -

01.2019

10.2016

05.2016

Nursing Research Day Poster Presentation, “The Incredible Lessons of LoUIS VAITS,” -

University of Minnesota
04.2016

Master of Science - Nursing

Sacred Heart University
Fairfield, CT
01.2014

<ul><li>BLS</li><li>ACLS</li><li>VA Lean Six Sigma Yellow Belt</li><li>CPTC (Certified Procurement Transplant Coordinator)</li></ul> -

01.2011

ENPC-I (Emergency Nurse Pediatric Course Instructor) -

01.2011

TNCC-I (Trauma Nurse Core Course Instructor) -

01.2008

CEN (Certified Emergency Nurse) -

01.2007

Bachelor of Science - Nursing

Jamestown University
Jamestown, ND
01.1989

Skills

  • Project management
  • Data analysis
  • Compliance auditing
  • Process improvement
  • Stakeholder engagement
  • Effective communication

Accomplishments

  • Received Department of Veterans Affairs Certificate of Appreciation for support and contributions as Chair of the Wound Care Integrated Product Team of VHA’s Healthcare Commodities Program Office
  • Provided instruction for the TCHP (Twin Cities Health Professionals Education Consortium) course of Evidence Based Practice to VA nurses as well as nurses from HCMC and other local hospital nursing staff
  • This course empowered nurses to identify a problem on their unit and a create a solution that they can use to proactively address the challenges within their work area
  • Frequently investigated and evaluated current and future nursing practice, new methods, and technologies on multiple projects
  • Reported and made recommendations based on the findings in written briefs presented to the Deputy Nurse Executive
  • Examples include research on hand hygiene, hospital acquired infections, electronic charting and best practice, patient flow throughout the hospital, and best methods of providing one to one care to patients that are a danger to themselves
  • Led a workgroup to improve patient flow between the ED and the inpatient wards
  • The focus was aimed at communication between assistant nurse managers and bed coordinators
  • The group approached the problem in a methodical fashion by mapping out processes and workflow to identify areas that worked well and gaps in the process that would benefit from process improvement
  • Outcome of this project was the combination of two workflow sheets to ensure that both groups were collecting and reporting consistent information to improve the timely bed placement of Veterans
  • First measurement data indicated improved qualitative outcomes on the side of nursing with consistent processes
  • Member of Healthcare Education Industry Partnership (HEIP) Council of Minnesota
  • Presented on the possibility of using military experience to translate to college credits
  • Discussed how the Higher Education industry responds to pandemics and supports students, facilities, and industry during a time of crisis
  • Provided communication, information, and proficiency notification to 24 Research and Non-traditional nurses; assist with proficiency writing when requested
  • Member and leader on multiple Nursing Leadership committees’, NLC (Nursing Leadership Council), ECONS (Executive Committee of the Nursing Staff), Nursing Research/EBP (Evidence Based Practice), NPC (Nurse Practice Council), Nursing Protocols, CPRC (Clinical Product Review Committee), and Patient Safety-Medication Review, Check Point committee, Chair of Nursing Evidence Based Practice Committee
  • Collaboratively created, developed, and implemented simulation for the BRO (Behavioral Recovery Outreach) team
  • The goal of the class and simulation were to experience the impact dementia has on an individual as well as to gain understanding of behaviors exhibited by Veterans
  • The learner participated in a simulation that immersed them in a scenario that demonstrated the challenges of a dementia patient
  • The overall goal of the class was to improve dementia care and support quality of life of the Veteran
  • An integral member of the interdisciplinary simulation team, leading medical, nursing, and pharmacy students through simulations over the course of their 9-month academic year
  • Developed the simulations, implementation of the simulation, managed the mannequin during the implementation of the simulation scenario, debriefing, and actor scripting were some of the many facets of this project
  • Student feedback consistently reflected growth and development in their own practice as well as an increased confidence during interpersonal interactions, leading to outcomes of improved Veteran care at the bedside and throughout our community, Veteran-centered Exemplars in a Prelicensure Nursing Program Curriculum,” Nurse Educator, 2017
  • Barbara Champlin, Raney Linck, Elaine Darst, Brad Foley, Berdette Reuer, Colleen Hammill “Spiritual/Religious Distress in Veterans with Chronic Pain,” Pain Medicine, 2017
  • J
  • Irene Harris, Crystal Park, Timothy Usset, Damien Schill, Berdette Reuer

Interests

  • Volunteer Experience
  • Board of Directors member 2013 to 2019 for Maple Brook Soccer Club (MPBSC)
  • Responsible for strategic planning, goal setting, and oversight of 900+ member Soccer Club
  • Executive Committee, Secretary, 2016 to 2019 Maple Brook Soccer Club (MPBSC)
  • Responsible for tracking Board of Director votes, meeting minutes and documents
  • Tournament Committee, Volunteer Coordinator for over 1200 volunteer hours for Maple Brook Soccer Club
  • Responsible for scheduling multiple shifts, locations, and workflow for over 400 volunteers for multiple opportunities throughout the soccer club year
  • Past Chair of Corazon Latino Dance Troupe
  • Past Board member of Parents of Latin American Children (PLAC)
  • Coordinated student nurse volunteer participation for students and faculty at Feed My Starving Children, The Salvation Army, Boys and Girls Club, and The Point Clinic

Additional Information

  • VISN 23 Director’s Network Star Award for Administrative Process for Checkpoint Standardization Project, 2019 Nominated for Excellence in Nursing-Expanded RN Role, 2016 Preceptor of the Year, Emergency Department, North Memorial Medical Center 2002 Preceptor of the Year, North Memorial Medical Center 2002 Clinical Quality Improvement of the Year 2000, Fetal Monitor Surveillance and Archival System Implementation

Timeline

Pap Hub and Spoke Program Manager

MINNEAPOLIS VA HEALTH CARE SYSTEM
09.2022 - Current

Tele Critical Care Simulation Coordinator

MINNEAPOLIS VA HEALTH CARE SYSTEM
11.2021 - 09.2022

Professional Governance Coordinator

MINNEAPOLIS VA HEALTH CARE SYSTEM
08.2020 - 11.2021

Nursing Faculty-Instructor

WINONA STATE UNIVERSITY
05.2019 - 06.2019

Special Projects Officer

MINNEAPOLIS VA HEALTH CARE SYSTEM
03.2016 - 08.2020

Adjunct Clinical Professor

VANAP/University of Minnesota
08.2014 - 03.2016

Nursing Faculty-Associate Instructor

RASMUSSEN COLLEGE
11.2010 - 08.2014

Organ Donation Coordinator

LIFESOURCE
06.2004 - 11.2010

Emergency Department Registered Nurse

NORTH MEMORIAL MEDICAL CENTER
06.2000 - 06.2004

Labor and Delivery Registered Nurse

NORTH MEMORIAL MEDICAL CENTER
06.1989 - 06.2000

<ul><li>Green Belt Systems Redesign (expected</li></ul> -

<ul><li>Classes</li><li>High Reliability Leadership Academy</li></ul> -

<ul><li>VHA Systems Redesign and Improvement Lean Green Belt Course</li></ul> -

Shark Tank Pap Hub and Spoke Program Pitch of the Day -

<ul><li>Certificate of Appreciation for MSPV-NG and MSPV 2.0 for outstanding support and</li></ul> -

Nursing Research Day Poster Presentation, “The Incredible Lessons of LoUIS VAITS,” -

University of Minnesota

Master of Science - Nursing

Sacred Heart University

<ul><li>BLS</li><li>ACLS</li><li>VA Lean Six Sigma Yellow Belt</li><li>CPTC (Certified Procurement Transplant Coordinator)</li></ul> -

ENPC-I (Emergency Nurse Pediatric Course Instructor) -

TNCC-I (Trauma Nurse Core Course Instructor) -

CEN (Certified Emergency Nurse) -

Bachelor of Science - Nursing

Jamestown University
Berdette Berger