Berdia Miller
Summary
.Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assisting Instructor
Carrington College California
12.2022 - Current
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Tested and evaluated students on materials presented in workshops and classes.
- Oversaw curriculum development and implementation in alignment with best practices.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
Optometric Assistant (Float)
West Oakland Health Council
07.2018 - 12.2022
- Enhanced patient satisfaction by providing efficient and friendly service during their visits.
- Assisted optometrists in conducting eye exams for accurate diagnosis and treatment planning.
- Streamlined appointment scheduling, resulting in improved patient flow and reduced wait times.
- Maintained clean and organized examination rooms to ensure a comfortable environment for patients.
- Educated patients on proper contact lens care, reducing the incidence of infections and complications.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Managed inventory of optical supplies, ensuring availability of necessary materials for daily operations.
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Coordinated referral processes between primary care physicians and specialist providers for seamless continuity of care.
- Assisted with marketing initiatives to promote the practice's services to prospective clients.
- Provided training support for new team members, sharing expertise on best practices in optometric assistance tasks.
- Contributed to increased sales by effectively promoting optical products and services based on individual patient needs.
Medical Assistant OBGYN (float)
West Oakland Health Council
02.2018 - 12.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
COVID-19 Vaccine clinic
- 12.2022
- Assesses and evaluates the immunization status and needs have through the knowledge of current vaccine preventable disease, immunization guidelines, vaccination schedules, state, federal, and international requirements, and client medical history
- Educates clients and caregivers about the importance of immunization, following recommended immunization schedules, possible side effects of immunizations, and aftercare
- Draws up vaccines according to manufacturer's instructions and administers those using safe and proper techniques and a system of double checks to ensure accuracy
- Completes appropriate client and clinic records to ensure correct vaccines are administered and documented.
COVID-19 ANTERIOR NASAL SWABBER
WEST OAKLAND HEALTH COUNCIL
09.2020 - 12.2022
- Enhanced efficiency by streamlining the swabbing process and adhering to sanitization protocols.
- Ensured accurate sample collection for timely processing and reliable results.
- Improved patient experience with clear communication and a gentle touch during sample collection.
- Maintained a clean and orderly work environment, minimizing contamination risks and ensuring safety.
- Collaborated with team members to manage high-volume testing sites, reducing wait times for patients.
- Assisted in training new staff on proper swabbing techniques, boosting team productivity and skill levels.
- Demonstrated adaptability by quickly learning new testing methods as they became available.
Medical Assistant Internal Medicine (Float)
West Oakland Health Council
12.2018 - 12.2022
- .
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Education
Certified Phlebotomy Technician I - Phlebotomy
Bay Area Medical Academy
San Francisco, CA12.2023
Certified Clinical Medical Assistant - Medical Assisting
Carrington College
San Leandro, CA07.2018
High School Diploma -
Siatech Academy South
Oceanside, CA02.2016
Skills
- Quick learner
- Performs well under stress
- Proficient in EPIC
- Administering injections
- Patient preparation
- Multi tasker
- Collaboration
- Interpersonal skills
- Communication
- Differentiated Instruction
- Student Records Management
- Classroom Management
- Curriculum Development
Certification
- Certified Clinical Medical Assistant - 2022
- Certified Phlebotomy Technician -2023
- AHA CPR certified
Timeline
Certified Medical Assisting Instructor
Carrington College California
12.2022 - Current
COVID-19 ANTERIOR NASAL SWABBER
WEST OAKLAND HEALTH COUNCIL
09.2020 - 12.2022
Medical Assistant Internal Medicine (Float)
West Oakland Health Council
12.2018 - 12.2022
Optometric Assistant (Float)
West Oakland Health Council
07.2018 - 12.2022
Medical Assistant OBGYN (float)
West Oakland Health Council
02.2018 - 12.2022
COVID-19 Vaccine clinic
- 12.2022
Certified Phlebotomy Technician I - Phlebotomy
Bay Area Medical Academy
Certified Clinical Medical Assistant - Medical Assisting
Carrington College
High School Diploma -
Siatech Academy South
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