Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yergu Petros

Biddeford,ME

Summary

Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects.

Overview

8
8
years of professional experience

Work History

Hotel Housekeeper

The Lincoln Hotel
Biddeford, ME
10.2024 - Current
  • Vacuumed carpets, dusted furniture, washed windows and walls.
  • Stocked supplies such as drinking glasses, linens, toiletries, and cleaning products.
  • Maintained inventory of cleaning supplies used throughout the day.
  • Provided excellent customer service by responding quickly to inquiries.
  • Responded promptly to guests' requests for extra supplies or other items.

Environmental Services Housekeeper

MaineHealth
Portland, ME
05.2020 - 09.2024
  • Followed strict infection prevention and control measures, including the disinfection of high-touch surfaces and the proper handling of biohazardous waste.
  • Monitored and managed stock levels of cleaning supplies, linens, and equipment, ensuring uninterrupted availability for hospital operations.
  • Supplied hospital beds, stretchers, and other medical equipment to designated areas, ensuring they were clean, functional, and ready for use.
  • Responded quickly to urgent requests for additional supplies, equipment, or linen during high-demand situations, or emergencies.
  • Delivered clean linens, collected soiled ones, and ensured proper handling in compliance with hospital hygiene and infection control standards.
  • Collected and disposed of trash and soiled linens in designated areas, following hospital waste management procedures.
  • Maintained a clean and safe environment by cleaning patient rooms, operating rooms, and common areas, using approved hospital cleaning protocols.
  • Respected patient privacy, and maintained a professional demeanor while working in occupied rooms.
  • Adhered to hospital policies, safety standards, and regulatory guidelines to support overall patient and staff safety.
  • Transported bio-hazardous waste materials to appropriate disposal sites in accordance with safety regulations.

Cashier

Speedway Gas Station
Chelsea, MA
07.2017 - 11.2019
  • Greeted customers warmly, and provided assistance with purchases, inquiries, and returns.
  • Accurately handled cash, credit, and debit card transactions, including issuing receipts, and giving the correct change.
  • kept the checkout area tidy, organized, and stocked with necessary supplies, like bags and receipt paper.
  • Counted and reconciled cash in the register at the beginning and end of shifts.
  • Informed customers about promotions, discounts, and loyalty programs to enhance sales.
  • Addressed customer complaints and issues effectively or escalated them to the manager when necessary.
  • Followed company policies and procedures, including security protocols for handling cash and sensitive information.
  • Assisted with restocking shelves near the checkout area, and reported low inventory levels.
  • Scanned items accurately, ensured correct pricing, and packaged purchases safely.

Cashier

7-eleven Convenience Store
Boston, MA
05.2017 - 03.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

Atse Yohannes High School
Mekelle, Ethiopia
06-2017

Skills

  • Customer service
  • Waste management
  • Soiled linen removal
  • Vacuuming and sweeping
  • Conflict resolution
  • Supply management
  • Maintenance tasks
  • Workplace safety compliance
  • Time management
  • Microsoft Office
  • Problem-solving

Languages

English
Professional
Amharic
Native/ Bilingual
Tigrigna
Native/ Bilingual

Timeline

Hotel Housekeeper

The Lincoln Hotel
10.2024 - Current

Environmental Services Housekeeper

MaineHealth
05.2020 - 09.2024

Cashier

Speedway Gas Station
07.2017 - 11.2019

Cashier

7-eleven Convenience Store
05.2017 - 03.2019

High School Diploma -

Atse Yohannes High School

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Yergu Petros