Bereket Someno
Silver Spring,MD
Summary
More than six years of Experience in Export promotion trade sector. Strong payment processing and client engagement skills to promote seamless store operations.Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings.
Overview
9
9
years of professional experience
Work History
Cashier
Shell Gas Station
Lexington Park, MD
10.2022 - 12.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer questions and provided store information.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers promptly and responded to questions.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Checked personal identifications during alcohol and tobacco sales.
Expert, Export Promotion
Ministry of Trade of Ethiopia
Addis Ababa, Addis Ababa
03.2015 - 09.2022
- Advising
- Market Research
- Reporting
- Render trade fair permits/samples
- Organizing trade fairs
- Participate in an international Exhibitions/Trade fairs
- working with stack holder's
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Bachelor of Arts - Business Administration
New Generation University College
Addis Ababa 08-2014
Skills
- POS Systems
- Customer Assistance
- Ability to work under pressure
- Learning/Adaptive skill
- Team work
- Strong Work ethics
- Customer Service
Accomplishments
- Best performer of the year 2022
Languages
English
Professional
Amharic
Native/ Bilingual
Timeline
Cashier
Shell Gas Station
10.2022 - 12.2023
Expert, Export Promotion
Ministry of Trade of Ethiopia
03.2015 - 09.2022
Bachelor of Arts - Business Administration
New Generation University College
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