Berenice Allala-ramirez
New Caney
Summary
Dedicated professional with strong customer service and problem-solving skills. Proven ability to streamline operations and enhance team performance, ensuring a positive impact on customer satisfaction.
Overview
8
8
years of professional experience
Work History
Mi Tienda Thay
Grocery Outlet
New Caney, TX
01.2025 - 05.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Associate
Amazon Inc
Humble, TX
06.2022 - 01.2026
- Streamlined operational processes to enhance efficiency and reduce errors in daily tasks.
- Developed training materials for new associates, improving onboarding experience and team performance.
- Analyzed workflow patterns to identify bottlenecks, implementing solutions to optimize productivity.
- Collaborated with cross-functional teams to ensure alignment on project goals and deliverables.
Sales Associate
Liberty Auto Sales
Houston, TX
02.2018 - 03.2021
- Cultivated strong customer relationships to enhance satisfaction and drive repeat business.
- Implemented effective sales strategies, resulting in improved inventory turnover.
- Trained new staff on product knowledge and sales techniques to ensure consistency in service delivery.
- Analyzed market trends to identify opportunities for growth and expansion of product offerings.
Education
High School Diploma -
Thurgood Marshall HS
Stafford, TX06-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I participate in a variety of outdoor recreational activities
- Hiking
Timeline
Mi Tienda Thay
Grocery Outlet
01.2025 - 05.2026
Associate
Amazon Inc
06.2022 - 01.2026
Sales Associate
Liberty Auto Sales
02.2018 - 03.2021
High School Diploma -
Thurgood Marshall HS