Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Berenice Cerda Maravilla

Salinas,CA

Summary

Dynamic Sales Coordinator with a proven track record at Driscoll's, enhancing productivity through effective workflow coordination and team collaboration. Skilled in account management and analytical data, I successfully streamlined processes, boosting customer satisfaction and driving revenue growth. Committed to achieving goals and fostering strong relationships.

Overview

9
9
years of professional experience

Work History

Sales Coordinator

Driscoll's Berries
10.2022 - Current
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
  • Streamlined sales processes for improved efficiency and customer satisfaction.
  • Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Managed accounts to retain existing relationships and grow share of business.

Shift Supervisor

Starbuck Coffee
04.2016 - 02.2023
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.

Accounts Receivable Clerk

Synek Logistics
09.2018 - 03.2020
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Posted customer payments by recording cash, checks, and credit card transactions.

Education

Bachelor of Science - Business Administration And Management

California State University, Monterey Bay
Seaside, CA
08-2022

Skills

  • Data entry
  • Safety protocols
  • Team collaboration
  • Analytical thinking
  • Workflow coordination
  • Training program development
  • Scheduling
  • Goal-oriented mindset
  • Customer communication
  • Analytical data / Order Entry / Sales Force / Excel
  • Account management

Languages

Spanish
Full Professional

Timeline

Sales Coordinator

Driscoll's Berries
10.2022 - Current

Accounts Receivable Clerk

Synek Logistics
09.2018 - 03.2020

Shift Supervisor

Starbuck Coffee
04.2016 - 02.2023

Bachelor of Science - Business Administration And Management

California State University, Monterey Bay

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Berenice Cerda Maravilla