Berenice Corona
Conroe,TX
Summary
Proven Business Administrator and Sales Associate at Nicho's Car Audio, adept in effective communication and negotiation, enhancing customer relations and boosting sales. Fluent in Spanish, showcasing an eye for detail and exemplary time management skills, significantly contributing to a professional and efficient office environment. Achieved notable customer satisfaction and revenue growth through strategic relationship-building and meticulous attention to client needs.
Overview
14
14
years of professional experience
Work History
Business Administrator
Nichos Car Audio
2010.11 - Current
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Managed confidential information with discretion, ensuring the privacy of sensitive documents.
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
Sales Associate
Nichos Car Audio
2010.11 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2014
Skills
Eye for detail
Effective Communication
Negotiation
Time Management
Fluent in Spanish
Timeline
Business Administrator
Nichos Car Audio
2010.11 - Current
Sales Associate
Nichos Car Audio
2010.11 - Current
High School Diploma -
Conroe High School
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