Berenice Hernandez
San Bernardino,CA
Summary
Proven leader and efficient operator, excelled at Flexsport by mastering robotics and logistics, enhancing team performance and customer satisfaction at Taco Bell Restaurant. Demonstrates exceptional problem-solving and teamwork abilities, driving productivity and safety improvements. Skilled in customer service and fluent in English and Spanish, ensuring effective communication and operational success.
Overview
9
9
years of professional experience
Work History
Crossdock
Flexport
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proven efficient in auditing, receiving scanning and creating labels as well as operating robots
- Reliable in opening and preparing work station, per clients request. Preparing and creating BCL's, as well as sku products.
- Efficient driver in EPJ and pacer
- Independent, reliable and a team player. Ability to coach fluently in English and or Spanish.
Manager
Taco Bell Restaurant
04.2016 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma -
Rialto High School
Rialto, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Crossdock
Flexport
01.2024 - Current
Manager
Taco Bell Restaurant
04.2016 - 01.2024
High School Diploma -
Rialto High School
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