Detail-oriented and dependable Center Administrative Assistant with 4 years of experience providing high-level administrative support in fast-paced environments. Skilled in customer service, Microsoft Office, multi-tasking, and problem-solving, with a proven track record of improving efficiency and supporting team operations. Experienced in training and onboarding new employees, managing inventory, and contributing to smooth day-to-day center operations. Recognized for professionalism, adaptability, and strong organizational skills.
Working at Inspire Development Centers has helped me grow professionally in various aspects such as taking new challenges and developing many skills. As a Center Manager, I was able to supervise employees to help guide them and be their support throughout their job, answering phone calls, and directing inquiries to appropriate staff members. I was able to work closely with Human Resources and the Regional Director in helping supervise employees, filing documents, and inventory. I was also able to maintain organized and efficient document flows by using excellent planning and multitasking skills. Provided courteous, friendly service while multitasking in fast-paced environment.
As a Center Administrative Assistant, I was able to manage the front desk by warmly greeting family parents and children everyday, answering phone calls, and directing inquiries to appropriate staff members. I was able to work closely with the Center Manager in helping supervise employees, conduct monthly parent meetings, and supported administrative tasks such as data entry, filing documents, and inventory. Completed forms, reports, logs, and records to quickly handle all documentation for human resources. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Working as a Early Head Start Home Educator allowed me to work more in depth with families such as teen mothers, pregnant mothers, to newborns up to the ages of three. I was also able to perform the following task: Conducted regular visits to homes in order to provide one-on-one instruction and support to parents and children, promoting healthy child development and early learning. Collaborated with parents to create individualized goals and action plans to enhance their child's development in areas such as language and literacy, cognitive skills, and social-emotional well-being. Monitored and documented child progress through ongoing assessments, ensuring accurate and timely reporting of outcomes to program administrators. Provided guidance and resources to parents on nutrition, health, and safety practices, fostering a safe and nurturing environment for children in line with Head Start guidelines.
While being in the Classroom Aide position I was able to work closely with all children varying from at least 4 months of age up to the age of five years old. I was also able to conduct the following task: Supported teachers and staff by enforcing rules and procedures, ensuring all of the students' safety and well-being. Assisted in the implementation of behavior intervention plans and strategies, promoting positive behavior and social-emotional development. Provided one-on-one support to students with disabilities or learning difficulties, including meeting their personal care needs and facilitating their academic progress.