Berenice Magana
Irvine,CA
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
Work History
Team Member
Carl's Jr
Los Angeles, CA
11.2023 - 09.2024
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Maintained positive working relationship with fellow staff and management.
At home Babysitter
Los Angeles
02.2023 - 03.2023
- Provided services to a regular client, communicated with the client to schedule available days.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Provided child care on weekends and during school vacations for 10+ hours.
- Acquired the ability to communicate properly with clients.
- Assisting with meals, snacks, and bedtime routines for the children.
- Establishing trust through consistent communication with both parents and kids.
Worked at a Flower Shop
Industrial District, Los Angeles, CA
06.2019 - 07.2021
- Worked part-time.
- Cashier
- Stood in front of the shop, gathering customers to encourage them into purchasing the available flower sets.
- Ensured customer satisfaction by responding to inquiries and resolving complaints promptly.
- Greeted customers warmly as they entered the shop and provided helpful advice about products when requested.
- Cleaned around the flower shop to avoid giant piles of trash.
- Provided assistance with product selection, demonstrating knowledge of available items, prices and related services.
Education
High School Diploma -
UCLA Community School
Los Angeles, CA06.2024
Skills
- Art
- Attention to Detail
- Continuous Development
- Cleaning
- Customer Service
- Cash Handling
- Problem-Solving
- Clear Communication
- Following Instructions
Hobbies and Interests
- Basketball
- Art
- Horror Documents/ Movies
- Astronomy
- Ineterested in learning new things
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Team Member
Carl's Jr
11.2023 - 09.2024
At home Babysitter
02.2023 - 03.2023
Worked at a Flower Shop
06.2019 - 07.2021
High School Diploma -
UCLA Community School
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